CB Banks Citibank Complaints #2-21

Citibank review: Cancelling card

UnhappyCustomer1978 of US

May 26, 2026 2:24 pm UTC

Verified customer

Featured review

Extremely dissatisfied with the customer service. The transition from Barclays was extremely poorly handled, I called customer service, and the person was extremely rude, lacked professionalism and courtesy.
I was told after speaking with her, and put on hold forever, that I should just call back later to try again.
I am not able to set up an online account myself - have to do it over the phone, with after speaking with the extremely rude person initially, I will not do.
I will be cancelling this card immediately.

Recommendation: Do not use this card or service.

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Citibank Contacts

Citibank phone numbers

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Peru

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Venezuela

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Venezuela

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Citibank emails

info@citi.com

100%
Confidence score: 100%

Support

Citibank address

Citi, 388 Greenwich Street, New York, 10013, United States

Citibank social media
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