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CITGO Petroleum Corporation Customer Service

CITGO Petroleum Corporation

1293 Eldridge Parkway
Houston
Texas
United States - 77077-1670

Customer Support Phone Numbers

+1 800 423 8434(Customer Service)
1 0
+1 800 992 4846(Head Office)
1 0
+1 855 598 4879(CITGO Rewards)
1 0
+1 866 926 5615(CITGO Fleet Card)
1 0
+1 888 246 2582(Club CITGO Customer Service)
1 0
+1 800 331 4068(Lubricants Customer Service)
1 0
Plus

CITGO Petroleum Corporation Complaints & Reviews

Citgo Taconic Quick Mart & Gas 529 Highland Ave Peekskill, NY 10566 (914) 930-1933 / false advertisement

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Kim Carrano on Sep 4, 2018

Every time I go to this gas station they have a huge sign stating coffee is only a dollar any size. Every time I go get coffee the guy who owns the place is always rude and trying to charge me extra money especially if I try to take an extra sugar packet so I can put my sugar in my coffee...

CITGO Petroleum Corporation / customer service

Da
Dam.bee on Jun 23, 2018

Today on my way to work I stopped by to get some gas I asked the representative how much I wanted and which pump I told him I wanted to pay with credit he just automatically states that he doesn't accept credit. I juse find that very strange when just the other day I went to the ga...

CITGO / cashier profanity and rude behavior.

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farmboy1975 on Dec 26, 2017

Complaining to district managers doesn't change the behavior in this store. One even admitted that he was powerless to stop bad behavior in the store by his employees. One particular employee uses vulgar language including the "F" word that you can hear all over the store. If you try to...

Happy Shopper # 23 Hampton Citgo Dealer # 00011775054 / Gasoline

Ar
Art Brame on Jan 2, 2017

The price on the highway marker is always less than the price at the pump. I've been there numerous times and it's always the same. I am a regular Citgo customer and this place gives Citgo a bad reputation. I've tested this on numerous occasions. I check the price on the road marker and...

Citgo on old winter garden road in orlando / Gas station

Ms
Ms Horne on Sep 28, 2016

93 gas shooting out disel gas. On september. 23, 2016 my husband put 40 dollars in our 2015 chevolet impala soon as he left the station our car started smoking black smoke and cutting off when my husband went back up there not even 20 mins. Later they had signs stating only regular ga...

Citgo gas Station / Business partner with citgo

Wo

I am a citgo business owner in russellville, alabama! In 2013, people from sunstate oil came to us to put a brand name on our unbranded gas station. We agreed because they sounded so nice, and confident. We signed contracts without readinh carefully! That is our mistake. anytime we had a...

Citgo, Hwy 3 Market Houston TX / Rude Attendant

Sm
sm.p on Oct 16, 2013

The attendant was very rude to me. I had tried to get coffee out of the urn under the brewer because all the others were empty. I noticed that it was empty, too, so I walked away. When I got in line, Denise was over at the urn cursing and saying she wished people would learn how to leave...

Citgo gas Station / rude

Ed
edson desormeaux on Sep 1, 2013

to whom it may concern. my name is edson desormeaux, i went to that gas station all the time, i was in there a few munites a go i asked the cashier to change 20 dollas for me he told there is no change, then i went out came back in bought some thing, this man refused to give me change. my...

CITGO / Horrible service and insulting lungauge

An
Andrew Brittain on Dec 22, 2012

Woman was using abusive vulgarities in front of children and told me to go f*** myself and get the f*** out of her store. I asked why she was speaking to me this way and she said she had no tolerance for "known it all honey crackers!" I was absolutely appalled and would like to know what i...

Citgo corner store / deceptive and rude service

On
OneHumbleOne on Sep 25, 2012

My son and I went to this store to purchase fuel. I noticed immediately that prices weren't on most of the merchandise in the store and that they decide the prices when the customer gets to the counter. After giving the woman at the register money for the fuel, I awaited my change a...

CITGO / Inappropriate behavior

Ge
Gernilee C. Schombs on Aug 31, 2012

My daughter has been working for Citgo for over a year now. Her manager has been spoken to several times by upper management concerning texting her on her free time over trivial incidents or mistakes made on her earlier shift. Last night, my nineteen year old came home at midnight and wa...

CITGO / Bad gas

Me
Melinda baker on Jul 18, 2012

July 7th 2012 I went to the citgo on E25th and Post rd. already on E I put 1 dollar in my car just to make it down the street. Then around 12 midnight put another 3 dollars in the tank the same pump, pump 10 then on the highway I go 3 min. later car engine light comes on and car shuts down...

Citgo acworth hwy 92 / Refusal to exchange faulty propane tank

Si
Sidesjeremy on Jun 27, 2012

Second shift clerk refused to exchange a faulty propane tank. He instead decided to school me on BBQ valves and how they work. I went to the shell station across the street and was treated as a valued customer. I will be never spent a dime at citgo again.

ROUTE 1 CITGO GAS/MECHANIC STATION/ CAR INSPETION STAION IN WOODBRIDGE, VA, 22191 / MECHANIC CHARGES YOUNG LADY $35.00 TO REPLACE A BULB THAT YOUNG LADY HAD BOUGHT FOR $5.00 FROM ANOTHER STORE.

Yo
Young Lady from VA on Jul 20, 2011

I WENT TO THIS GAS STAION AND TOLD THE MECHANIC THAT I NEEDED TO KNOW IF HE CAN REPLACE (1) A SINGLE LICENSE PLATE BULB THAT I HAD ALREADY PURCHASED. THIS GUY SAYS SURE JUST GIVE HIM A FEW MINUTES AND MY CAR WILL BE READY. I HAD WAITED FOR ABOUT 20 MINUTES, AND THE GUY SAYS IT WILL BE...

CITGO / Broken pumps

Dm
dmc24 on Jan 27, 2011

Standing in 15-degree weather, I got authorized to pump gas -- pump handle broken, it took me fifteen minutes for two gallons to be dispensed into my tank. Ridiculous. I complained inside -- it was freezing, couldn't lock the handle to auto-pump, absurdly slow fuel rate -- and the...

Tristar Citgo / faulty gas nozzle valve

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This evening I stopped off at a neighborhood CITGO to fill up my tank. While washing the windows, there was no automatic stop on the flow of gas when the tank filled. About $3 worth of gas spilled onto the concrete before I could shut off the flow. When I informed the attendant, he told me...

citgo gas / bad gas a rude owner

I was there on monday labor day at around 9:00pm, After pumping my gas My car starting smoking, spitting sputtering, then stalled out. I had it towed to the shop and there was a tank of deisel not gas, I contacted the owner, which is Mr.Patel and he called me a liar right after he...

CITGO / cloned credit card

I filled my car with gas at a CITGO station just outside of Orlando FL and since I had no cash I paid with my credit card. I found out a couple of days later that my credit card was cloned as someone else was making unauthorized purchases with it. I had to cancel my credit card and have a new one reissued. A total pain.

CITGO / Bad fuel

Da

At the end of August 2009, I was driving my Honda on Oklahoma and went to a CITGO gas station to replenish my car's fuel. The next day, I had trouble turning on the car. After having to tow it to the Honda car service for having it checked / fixed by the mechanics in there, it turned...

CITGO / Irresponsible staff

Some days ago I fueled at a CITGO station. When I came to pay, there was nobody available at the cashier. Then some woman reluctantly came and I gave her a $20 bill, but I meant to pay $6. She then began saying she could not give me back the other $14 and we had kind of an argument in...