The complaint has been investigated and
resolved to the customer's satisfaction
Cirro EnergyUnauthorized Charges

I was trying to make a payment for a pass due amount on 10/11, but thay entered the passed and current amount that was not due untill 10/23/2013 . I called costumer service and at first was tooled there was nothing they can do. After several more call's thay said thay would send a e-mail to billing to just charge the passed due at this time. That was on 10/11 today 10/15 I find thay charged the full amount. I dont get payed untill the 10/22 and this is going to over draw my account. I also e-mailed the costumer service and recived a replay that thay would be happey to help me (Right)

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.