Circle K
reviews and complaints

Monday night at around 7:30pm, I went to buy some drinks as well as put $15.00 of gas into my car, I was at pump 2. Well, when I got to my destination I realized I forgot to actually pump the gas (I paid in the store). I went in later on that night, about 1:30am and the gentleman told me to go in the morning because a manager wasn't present. I asked what time, he said 7:30am and that her name was Blanca. I called in the morning about 9am and spoke to someone who said they were a manager but didn't give me a name. I let her know my situation and she said she had to check for overages and placed me on hold for a few minutes. In the end, she said I would be able to go in to get the money, I told her I would be there around 1 and then later called and said I wouldn't be able to until 6pm. She said that was fine and she would let "Veronica" know. I got there about 6:15pm and spoke with Blanca who said the most she could do was take down my name and number and call me with a solution because she saw there weren't any overages and that she can't be held liable for me not pumping the gas. I understood I may not have been able to get the gas and that it was my responsibility, however that was the reason I called in the first place. I asked her if she could do anything just simply of the fact that her employee gave me false information. I understand I have to be responsible for my gas, but the company should be responsible for their employees and I am extremely unhappy with Blanca and this store in general. It wouldn't have been a huge issue if the first girl, whoever she is, wouldn't have told me that I would be able to get that money back. But the fact that Blanca said no after her employees/assistant manager said Yes earlier in the day is just bad customer service. Your managers need to make sure their employees know the policies to keep these types of situations from happening.

My name is john williams. I told my manager I was having back problems and he told me if I call off or leave the job to go to the hospital don't worry about coming back to work. His name is Jesse he works at the new orleans location located on south carrollton and washington avenue. I don't appreciate him disrespecting me either he said [censored]s have no home training about cleaning up

I have been a customer of this store for quite some time. I live in the neighborhood and it is my 'corner store'. It is on Long Grove Drive, Mount Pleasant, South Carolina. An employee named keekee I believe, is so unprofessional and DANGEROUS that I can no longer bring myself to shop at this store, along with many if my neighbors. I had previously let it slide, just shaking my head, when this individual is constantly having profanity laden outbursts during her shift. She was either arguing with someone on her phone, or fighting with her boyfriend (I suppose) inside the store all the while shouting profanities. She also blasts profanity laden music over the store speakers, I cannot understand why the manager is ok with this. I am dumbfounded. Although the manager is never there when this is happening, I find it hard to believe it has gone completely unnoticed by management, who ever they are.

I drew the line when I saw her changing the trash cans next to the gas pumps with a cigarette in her mouth! That is unfathomable to me that she does not see the danger in this. I have informed my neighbors who shop there as well & no one is going to continue shopping/gassing up at this location, not going to risk our lives getting blown up just to put gas in our cars. I had previously tried to contact the store manager but she was never there.

There are signs literally EVERYWHERE advertising
1. 3/8 oz Red Bull's for $5. Go to register he says ok $7.31. I'm like huh. The other cashier huffs and puffs and says "that sale is over!" Like it's my fault there are 2 signs. Ok I go and return the 3 5oz Red Bull's and grad 2 of the 12 oz that says 2/$5.35. Again go to register and the cashier says $7.31. I'm like come on. There's signs hanging on the cooler. The other lady cashier walks over to the cooker and points like I'm stupid "Lady the 12 oz are on sale!" I say yes ma'am I grabbed the 12 oz when you said the 8oz aren't on sale anymore. She RIPS the sign off the cooler and rips it in pieces in front of me. I'm like wow. Just cause your having a bad day don't take your crap out on me. I go there EVERY day and to be rude to me like that. It's total bs. I will NEVER step foot in that store again. Smh

I was shopping at the circle k at 8:09 Olive Street in Shreveport Louisiana this morning I purchased a pack of cigarettes in a cup of coffee. Along with me was my registered service dog. upon completion of my purchase I stepped outside of the store to light a cigarette and enjoy the first sip of coffee of the day. The store manager, Teresa, exited the store, and approached me. She told me that I needed to produce registration papers on my service dog or tie her up outside. the Americans with disabilities act law states that I do not have to produce such paperwork nor do I have to have identifying tags, a vest, or physical paperwork on my person at any time nor can it be requested to be shown to any employee of the establishment. The law is very clear that they can only ask two questions, 1) is the animal a registered service dog? & 2) what service is the service dog trained to help me with? After being demanded it to produce paperwork, I without hesitation reentered the store, to show the employees my dog's registration, as I have a digital copy saved in my phone, for such occasions. The store manager refused to look at it, and demanded I not only leave her store, but to get off the premises or she was going to call the police on me. I believe that some reprimand is in order, or I will contact an attorney. This is absolute discrimination, & as a former employee of circle k I know she was not trained to treat people the way she treated me.

I just purchased orange (non pulp juice) and Nestle bottled water from Circle K on Esso Gas station located at Derry-Tremaine Road in Milton, Ontario, Canada. The prices charged were almost 60-100 percent higher than the prices on all routine stores including Nofrills, Food Basics and Walmart etc. No reasonable explanatiin given by the store staff.

I have been a customer at that store for a very long time. Have always got fast friendly service until recently. There's a cashier by the name of Nicole Jones. She doesn't greet the customers, very very rude to customers & other employees. Doesn't do her own shift duties half the time & most of the time when the shift duties are done, she gets a customer, an elderly colored man, to do her shift duties for her.
This is a small town & everyone knows everyone and I have saw people pull into the parking lot & see Nicole Jones working & drive 5 or 7 miles to the next town to shop at another store because they don't want to deal with her rude behind .

The day after Christmas I tried to return 4 items that I had intended to use for gifts. I paid approximately $35 for these items. I had a receipt and the items were in perfect condition. The manager would only give me $7.77 in store credit to be used immediately. Not fair! I choose to keep the items. I feel that my account should have been credited the full amount I paid. I had my receipt and the items were untouched!

Last sat evening I bought a bottle of. Gas frm circle k at square tallaght it was wrong one my bottle is orange the one I recieced was paler bottle I had a feeling it was wrong one wen I got home and checked it was I drove bk down the member of staff came out and told me its srill bucaine I can still use it I said you sure he said yeah I said wot if I break seal and it doesnt work will you still change it he said would so off home I went again and noticed for certain it would not fit I didnt break the seal thank god so off I went bk down to the same guy coz my gas had run out at this stage he start asking for a reciept dis time after telling me he would change it I said we got no receipt then I was asked am I sure I bought it der dis was my third time down at this stage I said yes im 100% I know were I bought it he told me they dont do gasi want I said well you took for it he told me to call bk today between 7 and 1 his supervisor would change it I had to buy take away coz I had no gas so I went bk dis morning the lovely girl with fair hair gave me a refund no problem I asked why the the tall guy with beard not give me money bk she said he jyst prob didnt want to change it for me which isnt fair I bought it there im not happy the way I was treated by him the way I had to go down a fourth time to get a refund it was his mistake to begin with taking for a bottle of gas you dont sell I would be greatfull if someone could get bk to me about the way I was treated by a member of circlek my name. Is michelle fox 75 cuurch rd eastwall dublin 3 [protected] thanks

A guy on night shift at The Mobile Alabama location named Eugene was working he was very rude and unprofessional to my wife making suggestive remarks to her this is at The Cottage Hill BelAir Mall location he said some very inappropriate things to her and if you don't do something about him and other female customers have said he has harrased them and made them feel uncomfortable when they came in me and my wife are thinking about hiring an attorney and sueing the company I hope they get rid of him but if he continues to harass my wife I will put a lawsuit on the company

My mother in law had a male employee scream and cuss at her in the store and then followed her outside and continued to yell and cuss. She believes he was on drugs due to his pupils being so big. I dont know what kind of manager allows her employees to harrass a paying customer. This is completely ridiculous and uncalled for. I seriously hope that someone can rectify this situation.

Several things 12/14 you need to say in email don't open up the deal of day don't open even if you don't use it disappears. Also you do not carry Diet in 7 up or Canada Dry. 2
stores visited none available. The first one I was going to use but app would not open up. The man just said oh well. No help. Second one just no dirty available. So after work I thought I would get reguar. But that's when I was rudely told because I looked at email the coupon disappeared even though I did not get the pop. i asked what i could do she said the problem was app, when I mentioned It was circle k app not them personally so i needed to take that up with you not them. I know they did not make app they were only workers of circle k. But they would do anything for me to take up with corporate not them. She was so rude was yelling at me. I admit I lost it at thatpont because I was just blown off. I left mad and said some not so nice going out door (that she was a [censored]ing[censored]). I know was not not nice. She was not nice to me and I wanted to hurt her. But then she came running out side to yell at me. She did not she would not nor help because it was not her problem. I just could not believe I was brushed off. Then now can not talk to any one know how or who to email. Sorry if wrong place. Make more available to found who and where to call or email.

On December 12, 2018 I was at this location. There was trash all over the parking lot as well as in the landscape. The store itself was dirty, the floor looked like it hadn't been mopped in a week. A blonde haired female employee was ignoring customers to continue to stock cigarettes. I will not be returning to this location as long as it continues to look this way.

My fiance went inside to pay for gas and cigarettes. He asked for 1 pack of Marlboro menthol 100's and 2 packs of the shorts. He gave her the money and when she gave him the cigarettes the 2 packs of shorts were incorrect. He told her she had grabbed the wrong ones and she rudly refused to correct her mistake. She said she couldn't refund them, which he said he didn't want a refund he wanted the correct product. I then went in to ask her and she refused to speak to me for a moment until yes, I became angry and asked her to switch them. She lied about asking him twice which were the correct ones. I also have worked in retail and with the public for 15 years. This is a completely unacceptable way to treat a patron, or a human being in general. We live in a very small town so to be so rude to someone is ridiculous unacceptable and I won't stand to be treated this way.

i was poisoned by a polar pop mountain dew in boulder colorado off baseline road.

this is being done intentionally by satanic mafia members who are committing treason.

all their money should be siezed, before it goes continually to the mafia satan worshipers.

this is a real message - with actual facts - for more information see my video content.

facebook.com/jkoskinen
or
twitter.com/joelkoskinen1

also please donate to the cause of putting all police officers in prison for life and hiring all new people like 40+ of them so that we can arrest and imprison every restaurant employee and business worker.

thank you,
joel koskinen
[protected]

I am a regular customer of Macs and now Circle K at this site. Today 9 Dec.2018 I purchase gas and a car wash at 2.41 pm code no.21883, transaction 517344. I enter my code and enter the washing area, a car behind me also followed I asked the driver to clear the door which took few minutes in the mean time machine shows ERROR and my car was not washed. Attendant Mr Akkarash came and asked me to remove my car when I explained him the problem he called his manager Mr Maulik or Malik on his cell and handed me the phone. I explained Maulik too but instead he apologise or at least speak in a gentle manner he started threatening me of sending the police to remove me.Then Mr Akkarash left me and my wife in my car on Mr Mauliks instruction and closed entry and exit doors on us for 40 minutes. When my wife was getting nervous and suffocated I called police AT 3.44 pm then after 20 minutes the owner of the gas station came and open the doors and when I explained him he apologised us and immediately washed my car.
I would like to ask is this your customer service standards? Suppose if I or my wfe fainted or have a heart attack or any other emergency who is going to be responsible? I request you to please investigate the matter and see the cameras and please ask MR Maulik on what basis he threat me and misbehave. I owe an explanation and apology from so called Mr Maulik or Malik if it matters to Circle K .
I worked for Home Depot and I know the service standards also just for your info I served Macs Convenience as a dealer for 4 years and I very well know the standards.
Thanks and have a good day.
Ali M.F. ([protected]@hotmail.com

I go to the circle K after work and everytime I go, the workers are sitting down, playing on their cellphones. Evening and overnight clerks do the same thing when I go in there.
A few times they have been rude to me and that's unacceptable. If this company allows that kind of stuff, then I don't want to shop there. The store is a mess and the floors looked like a lack of animals have ran through there. I think they need to take a look of what kind of workers they are allowing to work in the clock there. I sure wouldn't want to pay anyone for that "work".

On 12/6/18 at 5pm ..I live just down the street, my daughter and I stopped for gas and she went inside for me to get cigarettes. She just received a temporary license because she lost her driver's license and they wouldnt accept her temporary. She was then being considerate and told then I would be right in then to purchase them, the cashier then proceeded to tell here now I wouldn't be allowed to purchase them because it's considered a secondary sale rather snotty.
I went inside with my drivers license, I get all my cigarettes and gas there multiple times a week, and the cashier refused me sale saying it's a secondary sale.
I said I wanted the manager, the cashier then got a snotty attitude with me, stating, oh he will get him.. the manager stated he couldn't sell to me being it's a secondary sale. I told him im in all the time, im 53 and she's 30..she doesnt look that young for her age to be under the age limit of 18 yrs old. The manager said hes tired of repeating it 50 times aday, with an attitude.
I told him he didnt need to worry about me ever again, I will never set foot there again, I will never purchase anything from Circle K ever.
I wanted the corporate number and the little girl working there also then got an attitude and was oh I'll show her where it is on the door outside.
Yes I'm angry, I can understand when the store was busted SELLING TO A MINOR CIGARETTES.. but this is bad judgement, bad relations, bad business.. I plan on going to the many local trenton and woodhaven FB pages and letting everyone know locally that Circle K does NOT CARE ABOUT ITS NEIGHBORHOOD RESIDENTS, THAT THE RUDENESS AND RIDICULE AND TOTAL INCONVENIENCE ISNT WORTH IT.
Vickie Carlson
[protected]

A friend and myself came into the store located at 1947 Gordon hwy Augusta, ga. I bought some snacks with an EBT card and was told the cookies aren't eligible for EBT. My friend went out to get the money to pay for the cookies that are 79¢. The cashier closest to the window, at 7pm, who rung me up told me to step aside to ring other customers up. When my friend came back in, he went to the other cashier to pay for the cookies. We left the store and sat out in the car long enough for the cashier, who rung me up, to come to the car demanding money, saying her drawer is going to be short. We explained to her the cookies are paid for and to ask her co-worker for the truth because we couldn't find his receipt. She ignored what said and continued to annoy us while we ate, demanding we get out the car to prove ourselves. We continued to eat and she decided to take a picture of his car tag. My friend became frustrated by her rudeness and got out the car and return the cookies and didn't get a refund! Eventually we went back to the store because it's not fair to take his money without the cookies. She realized her mistake and apologized. The point is we shouldn't have had to go through that and she still has a picture of his tag number! I recommend she reprimanded because it's no telling how many other customers she had pestered like us.

My CK store told me that the tobacco club would start covering the Marlboro special select cigarettes in November which it has. The CK AT 2012 w southern ave in mesa Arizona is not. Is this club only at certain stores? The club is advertised at all stores and they should ALL honor the same.