Circle K

Pulled up to stores Gas Sign said 2.43 per gallon. When I got my receipt there was an additional $.18 cents for Use Fuel Rate? Which was charged to me also. I have lived in Arizona and have never, ever scene this or been charged this ridiculous fee for gas. I was expecting $2.43 per gallon but I refuse to pay for a secret amount of .18cents. I want an explanation along with a refund!

LaTeka Davis, a manager for Circle K at 401 East Screvens Street, Quitman, GA, lied to the Quitman Police Dept. to get me trespassed. She was holding a grudge about a complaint I made to her supervisor about her behavior at Circle K. It included LaTeka being rude, sarcastic, and having a nasty attitude. LaTeka made an untrue false statement to the police to incite a no trespassing order after I had already exited the store and left the premises. LaTeka provoked an argument by being confrontational with the me to justify her actions. The actions taken by LaTeka were unfair, unjust, and vindictive. LaTeka constantly blames Circle K for complaints about her job performance. LaTeka lets out dated items remain on the shelf, and expired products to be sold, and ignores complaints about services not being performed that take away from receiving sales. There has been one experience of poor customer service back in June (approx. 6:30 am) and this repercussion incident that followed on Friday, at approx. 7:30 am, on 11/9/18. Both of these problems occurred with LaTeka during early morning on my way to work. LaTeka takes no responsibility for coffee not being made and for having expired products on the shelf, and was very belligerent when asked about it. LaTeka sets a poor example in leadership by constantly gossiping behind the counter and loud talking her staff and customers. LaTeka is lazy, sorry, and a pitiful excuse for being used as management material. Before this date 11/09/18, I reported LaTeka by calling the customer service back in June. However LaTeka was informed about that unanimous complaint is what caused this incident to happen. I had not been back to the store to have seen her at work since, until today. As I approached the counter on 11/09/18, I asked LaTeka why the out dated expired muffins I previously purchased, (3 muffins @ $1.89), returned, and got a refund for, were still on the shelf. LeTeka's answer was the muffins came from the warehouse like that. She has nothing to do with that and I would have to contact Circle K to find out why. LaTeka got a confrontational tone and said to me, "I know you was the person who called in a complaint about me, " and told them to look at the camera. LaTeka kept being indignant about it and I answered her with the truth that I did call in a complaint about her, and that yes, they would see it on the camera. Afterwards, LaTeka kept on repeating my name out loud for no reason. I responded by telling her my correct name, and explained that if she would have been doing her job and not having customers using profanity about her being lazy not doing her job, and also that Circle K was not owned by her, and the reason she gets paid is because of the customers shopping in that store, those were all the reasons why I called her boss about her. LaTeka had already rung up my coffee and scanned my rewards card during this part of the conversation. After that, LaTeka showed that she did not like my truthful response. Lateka refused to serve me, she moved away from the register while telling another staff member to finish ringing me up, and talking louder and louder at me. I refused to be insulted by LaTeka and was leaving the store. I said to her I would be making another complaint about this incident and then she picked up the phone to call the police while she was still loud talking at me. I gladly went to my parked vehicle, waited, and approached the female, Officer Herring in the parking lot. I explained to her what happened to me while I was in the store and that I was not coming back to this Circle K anymore because the manager was taking a past complaint personal, this was not necessary, and the manager meant to act this way on purpose towards me, as if she was being vindictive. I was on my way to work and gave the officer my contact information. I contacted the Waycross office and talked to Debra who reassured me the District Manager, Lois B. and her Supervisor Scott would be informed about this matter. Upon getting a call back from Officer Herring, she informed me that LaTeka had trespass me from the store. I asked what did I do wrong. What the officer told me is LaTeka requested it, and the reason she got from LaTeka was a lie. I immediately denied any other person other than LaTeka being the cause of this incident completely. I called the Waycross office again. The gentleman who answered the phone taking messages, clearly told me LaTeka had no authority to put Criminal Trespasses on customer. I called the Quitman Police Dept. to share information that I found out from the Waycross office about LaTeka not being authorized to make that decision and that she made a false, fraudulent, allegation against me. I then asked what step could I take about her lying on me to the police. The Quitman Police Chief Hart listen to my concerns and advised me of the direction I could take legally. I made a request when I called in June (approx. 7:00am) to keep this matter confidential and that what I was complaining about could be verified on the cameras in the store. This could have been avoided.

A lock on the bathroom door is necessary. Heroine Addicts and Crack heads and Meth Addicts constantly overdose in the bathroom, leave needles, clog the toilet, and cause an unsafe work place for the employee (only 1 per shift), and an unsafe environment for other customers. The junkies care Not for anything but their next fix.in Store #0687 they are allowed to trash the store and bathroom. Then turn around and complain about being kicked out. I had to call 911 3 times to receive help in removing an addict from the bathroom who had a machete with him. Before he entered the bathroom he threatened to [censored] on the floor, this was in response to the bathroom being shut down because the toilet was already clogged and overflowing. There were other customers in the store. This person scared them. Same night, bathroom shut down, door propped open to relieve the smell, a regular homeless lady who steals fountain drinks used the bathroom with the door open. Another occasion 2 adults, 1 male 1 female tossed their 6 month old baby back and forth while shooting needles up their arms in the bathroom. almost dropped the baby several times. They left their used needles in the bathroom. Employee called the cops and they caught them. Human Feces clean up is NOT in the job requirements. Fearing for my life is not in the job description. Slaving the counter with a smile for 12 days in a row is Unacceptable!
One employee on shift for more than 4 hours is unacceptable and inhumane. Customers rage when the store has to be locked just so the employee can use the bathroom. Not to mention getting a normal break. The lack of rules towards protecting the employees Against unruly and dangerous customers must change. Please. A simple lock and key for the bathroom, and human rights for human needed breaks.

I have been waiting for a refund since [protected] on a purchase that was made at the circle K on Power rd. and Southern ave. in Mesa Arizona it only takes 30 seconds to withdraw from my debit card why do I have to wait 2 weeks to get my money back on my card, I will NEVER shop at another circle K in my life this is ridiculous . while you guys collect interest off my money.

312 W Brownlee St in Starke Florida. Every time I am in there and the "Manager" is working there are always 10 or more people in line at a single checkout while she is sitting on her fat butt in the office. When she's not there there are always 2 register's open and things move quickly.

Also, she allows men to enter the store with no shirts or shoes, and women with no shoes. I asked a clerk about this and he said it was allowed. They serve food there, so i don't think the State of Florida would allow it.

The manager needs to be replaced and someone with leadership skills needs to be put in her lazy [censored] salary sucking place.

My daughter has had been in the Circle K going on the second time this morning when she proceeded to go into the store to the restroom she got to the girls door the lady scream from behind the counter across the store with multiple customers inside the store at my daughter that she was in the wrong bathroom . my daughter proceeded to turn around and tell her no she was a woman in the rights bathroom proceeded to go in Finish using the bathroom when she came out the lady proceeded to harass her and tell her she was in the wrong bathroom Lily told her it wasn't in her job description to tell her what bathroom she was supposed to be in. Terri said yes it is to get out of her store and to never return . And at this point of course you can understand lily was very upset and hurt so she screamed at her f*** you . Because this was the second time Lily was in there this morning to use the bathroom she could have spoken to her the first time she came out an was infront of her at the cash register privately by herself but she didn't she called her the second time and for the whole entire store embarrassing her and bringing attention to her really bad Lily was born a woman and when Lily got out to the car and was in tears and explain to me what happened I went back inside to talk to Terry about it and she was extremely rude to me and refuse to apologize to Lily said she didn't want to take care of it right now Terry was dead wrong can you please call me at [protected] thank you

I tried to purchase cigarettes earlier and the cashier rang up he wron kind. When I pointed this out she got rude with me and tried to charge me the price of the first pack she rang up. When I commented that there is a price difference she said "since when" I said there always has been so she voided the order and said "we will just see. I pointed out the difference and she just waded up my receipt and turned her back to me. This is the store in Seguin Texas on the corner of I-10 and 123.

Store 8341 in Lake Charles on Prien Lake Rd around 3:10pm

I pulled up to a pump on the North side of the building and went to the door that turned out to be locked. There was no sign on the door and the cashier was at the register. I tapped on the window. She motioned for me to go around. I was headed back to the car, very unhappy because I have hip pain and had tried to park close. She unlocked the door before I got to the car which I appreciated until she said that she had done so because she could tell I was "about to have an attitude" with her! Then she rolled her eyes, turned around and walked inside!
Not what I consider customer service!
There's no point in having a second door if it's not going to be used but if she doesn't intend on using it, the least she could do is put a sign on it! For some customers it would merely an inconvenience but for some of us it actually adds additional and unnecessary pain to our lives to a find a door is locked once we go to the trouble to get out and walk in pain to the door and back.

The circle K at 4048 Charleston Hwy, West Columbia, SC 29172

Is selling sausage biscuits that are covered in mold there is no excuse for that at all I bought 2 sausage biscuits this morning and ate the first one that looked ok and then opened the second to find it covered in mold then spent the next 3 to 4 hours throwing up and feeling disoriented someone needs to take care of this crap before they get someone else sick

My husband fueled his pick up at the dothan, Alabama Montgomery hwy store 3 days ago. His engine has gone out on his truck. He bought premium gas but the machanic says it was desiel. I am filing a greivence case for this as this has cost me a 7800.00 truck. I will be glad to work with you on this matter, but require immediate attention. Please respond within 24 hours

I was refused for Tabaccoo product because I have a temporary paper id which is what Illinois gives you till plastic comes in mail it's just as valid and they tell you that when you buy your id I have gone to this store on pamala dr in Bloomington Il 61704 before with same paper id and gave me what I asked for because they did it the correct way and looked for water markings and scanned it this man JOSEPH VAN VALEY your employee told me no didn't even check for water marking nor scanned it just straight up told me no I will no longer go here because this [censored] employee wants to refuse me for no reason I can take my business elsewhere and get what I need he needs retrained or really just fired for being rude and you should really reconsider putting this uneducated employee in your store alone

I walked in to order a pizza in circle k and the lady working wanted to go home and told me I could not order a pizza, as a pizza was coming out of the oven. She had a pizza in the display and i asked if i could purchase that pizza and she proceed to tell me no, she needed to sell it by the slice and refused to sell me the whole pizza or any pizza by the slice.
Stop my husband walks in and she feels him the entire pizza that was in the display!
What kind of customer service is this?

10/26/18
I'm a 42 year old mom who stop.in to the Circle K on Palo Verde near Milton in Tucson Arizona. I had my 14 year old daughter with me as I proceeded to the counter to buy a pack of cigarettes. When I was met buy a rude Punk who thought he was going to "school" me on the law. He refused to sell me cigarettes claiming that my daughter needed to provide at 8:30 at night in her pajamas her ID or I don't get the cigarettes. Now whoever the management team that does the training should inform this snot-nosed person named Ramon The law. Law states he cannot sell alcohol to me if he wants to be a [censored] because my daughter has no id. Especially if says she wants to try some.. He can refuse alcohol service to me.. He cannot refuse cigarette service to me. Needless to say I am in this particular Circle K every day multiple times a day when down the street is a liquor store that has seen me with my daughter multiple times so has the folks at Circle K. This new guy named Ramon obviously just costed the store my business. I am too old to be playing games my time is valuable to me.

I came into one of your stores 520 east prien lake rd, Lake Charles Louisiana 70607.Your employee called me a [censored] after I told her I was going to report her for mis treating me .And she continued to cuss all out in front of other customers this happened around 740pm.I hope you take care of this matter, because employees like her shouldn't be working for your company .

Hello my name is Marla I'm writing you in reference to a specific employee in your keansburg New Jersey store. I have over the past 3 months had to use your store being that is the closest to my home but as of last week I now walk 5 blocks to the 7 11 to avoide confrontation with an employee named sherry. The very first time I entered your store she has given dirty looks attitude and even cursed me. I have complained to who she told me her manager was a nice women named Dayna. However she has no respect for customers. If she's not to busy texting while customers wait to pay she's calling them names and screaming igt's like the twilight zone I can't believe she's allowed to treat people this way. I'm happy to say she will not with me anymore. I hope you fix this problem for your stores own longevity nobody will deal with her long.

Store location: 12045 Bryant Street Yucaipa, California.
Time: 8:40 AM
October 26, 2018

Entered location to fill up my SUV with fuel. Store FILTHY! No; ketchup, mustard, napkins, filthy counters!

Purchase $100 in fuel and a Starbucks coffee.

*The cashier was actually wearing a headset with wires attached to his cell phone and was typing on his phone? HEADSET ... REALLY? He never even looked up or said; good morning nor even mafe eye contact!

I placed my card with chip in the machine to pay, I asked a question, he didn't even look up ... just pointed and kept on typing on his cell phone?

I left a message for Operations at the Corporate Office of Circle K in Arizona and I expect an explanation and a call back regarding this matter.

This is beyond absurd!

Mrs. Carol Boldt
[protected]
Southern California
October 26, 2018
8:57 AM

On 10/22/18 at 13:23, I pulled into Circle K 2720104 at 4835 Hope Valley Rd in Durham NC
Where the fuel prices showed diesel at $3.09 gallon but when I was pumping I noticed the pump showed $319/ gallon
I went inside to ask about it and was curtly told that the sign had not been updated and nothing could be done about it.
I suggested he correct the sign right away and it was turned off the rest of the day.
Transac# is 9120352

I believe this is what is commonly termed false advertising and would appreciate a refund for the additional money spent over the advertised price.
Sincerely
Amy Markin

This lady is rude and has harassed me and my family more than once when it's suppose to be a public store. She is rude and has no respect and walks away when she has customers. Has stopped someone of my family physically from leaving the store even after things were paid for. She doesn't need to put hands on my family. Her name is Samantha from the circle k in nixon Tx

I went into the store tonight to buy a drink for my wife and was told by the lead that I can no longer come in there because I stole the soda this is incredibly upsetting I would never do a thing like that I didn't leave the workplace in a awkward or bad way I don't believe I should be treated this way i'll be speaking to the manager on monday about the matter hopefully they can supply me with video footage of the supposed stolen soda otherwise I believe it's called slander