Cinemark reviews & complaints 121 - 125
Cinemark complaints 125
I saw the movie Greatest Showman on Tuesday 1/9/18 at an earlier show with a friend had combo #2 - 2 large drinks and a large popcorn .. did not use the refill because I was bringing back my 3 kid...Read full review
Cinemark - tinseltown
I call the theater to make sure they are open before I make my 25 min drive down there. They tell me that they are open, didn't say anything about closing. I get there and they are closed! Why didn't they tell me they were closing on the phone when I called? I wasted gas and was basically lied to about their open status. If they were closing they should have told me instead of letting me drive out there for no reason!
Cinemark - bad screen
I watched hello movie at cinemark Jordan Landing And xd screen number 17 on Dec 21st 2017...the screen had patches and scratches on the screen and whole movie experience was distracting and not up to the mark or doing justice to the amount we paid for the ticket. Please make sure you don't run shows on such screens and I would like to get a refund for my purchase.
Cinemark - gift cards
I an organizer of a large group and bring you a great deal of business weekly. All of my group members have gift cards which when we bought those, it stated we would not be charged a convience fee to use online Now, well you have this membership program that not a one of us is interested in. No way would I pay that cost and not be able to book it online. You need to honor your earlier agreement and contract regarding the gift cards and no conference fee. My number is [protected]. Please return my call and get this corrected. Thank you, Laura Kenna
Cinemark - complaint about jeff alexander
Hi this is Regarding Jeff Alexander who I belive is a manager as I was told who was Very rude to me and my friends harassing us asking for our tickets, IDs, names, And stuff like that and when we asked why he kicked us out and told us we can get a refund and leave which was VERY frustrating and might I add we did give him our tickets and IDs but refused our names because we were not comfortable disclosing than information and when i asked where i could make a complaint i was told we couldn't so i researched it and im now here so please get back to me Thank you
Cinemark - girls trip
Why doesn't Layton and Farmington Utah Cinemarks play the movie Girls Trip? Because they have played other similar shows such as Rough Night and Brides Maids. Is it because the girls are black? I was super excited to see this movie but if it is because of the race of the girls then you can be assured that I nor anyone else will be visiting your theaters and it will be brought to social medias attention. Your theaters should be ashamed for not showing this movie.
I bought 6 tickets for the Friday night showing of Girls Trip on Fandango. We we tried to enter, the ticket taker, claimed that the tickets had already been printed. I asked to speak to a manager and...Read full review
We went to the Altoona, Iowa CineMark Theater to see "Baby Driver" Saturday July 29th at the 10:20 PM showing. We were there 20 minutes before it was to start and got our reserved seats just fine...Read full review
Im upset and ferrous how the theater conditions. And service they have and how poor service i had when dealing with management and cashiers, felt some discrimination for what i witnessed. Its 105...Read full review
Cinemark - concessions
As a frequent movie goer who works the night shift I find it extremely frustrating that consessions seem to stop after about 1050 although movies continue showing and dont end until midnight or sometimes later. Considering the amount of my hard earned money is forked over for popcorn and drinks I should be able to get a refill including butter. However, every single time the butter has been emptied and cleaned and I have to take plain stale popcorn. Unacceptable. Thank you for addressing my annoyance.
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