Cielo Reviews and Complaints of cielo.co.za

Latest Reviews and Complaints

Anelwa of Johannesburg, ZA

Jul 31, 2023 10:45 am UTC

New complaint

Featured review

Cielo Complaint about a wrong headboard purchased at Cielo Edenvale in February 2023

I had bought a light grey at Cielo in February 2023, and they then said they dont have that light grey and that they will bring me a dark grey and I agreed to that, they then brought me a black or charcoal headboard that they are claiming its dark grey. I wrote an email and called them explaining that I dont want the colour they had delivered to me can they...

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How responsive is Cielo's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

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Cielo offers a variety of home furnishings, including sofas, beds, dining sets, and outdoor furniture. They also provide decor accessories. Their online platform allows for browsing and purchasing, with delivery options across South Africa.

Cielo has received 1 complaints on ComplaintsBoard. The first reported case, Complaint about a wrong headboard purchased at Cielo Edenvale in February 2023, was published on Jul 31, 2023, and the most recent complaint, Complaint about a wrong headboard purchased at Cielo Edenvale in February 2023, was posted on Jul 31, 2023.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Cielo Legit?

Cielo earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Cielo to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Cielo is known for their high standards and safety. If you're thinking about dealing with Cielo, it's wise to check how they handle complaints.

Cielo.co.za has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Cielo.co.za has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Cielo have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

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Cielo Contacts

Cielo phone numbers

+27 861107108

Click up if you have successfully reached Cielo by calling +27 861107108 phone number 0 0 users reported that they have successfully reached Cielo by calling +27 861107108 phone number Click down if you have unsuccessfully reached Cielo by calling +27 861107108 phone number 0 0 users reported that they have UNsuccessfully reached Cielo by calling +27 861107108 phone number

Sales

+27 861756757

Click up if you have successfully reached Cielo by calling +27 861756757 phone number 0 0 users reported that they have successfully reached Cielo by calling +27 861756757 phone number Click down if you have unsuccessfully reached Cielo by calling +27 861756757 phone number 0 0 users reported that they have UNsuccessfully reached Cielo by calling +27 861756757 phone number

Distribution

Cielo emails

info@cielo.co.za

100%
Confidence score: 100%

distribution@cielo.co.za

100%
Confidence score: 100%

Cielo social media
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Jul 17, 2026