Moen Homeowners Reviews and Complaints of shop.moen.com

Latest Reviews and Complaints

A. Donovan

New review

Moen Sleek and reliable faucet

I recently purchased the Moen Georgene Spot Resist Stainless One-Handle Pull Down Kitchen Faucet, and it's been a fantastic addition to my kitchen. The installation was straightforward, and I was able to do it myself without any hiccups. The spot resist feature is a game-changer, keeping the faucet looking clean with minimal effort. The water pressure is just right, and the pull-down sprayer is very convenient for rinsing dishes. It's a simple, yet elegant design that fits perfectly with my kitchen's aesthetic.

Read full review

Hide full review

Siebenthaller of York, US

Jan 27, 2023 1:05 am EST

New complaint

Featured review

Moen Customer non-service

Re: https://www.complaintsboard.com/fedex-inability-for-customer-to-update-address-information-c1461636 Moen's Customer Non-Serivie call center bot told me that she could not (or more likely, would not) attempt to contact FedEx to provide an updated delivery address. Since she could not (or more likely, would not) take a phone order I then placed an...

Read full complaint

How responsive is Moen's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is Moen’s rated by homeowners?

Moen’s earns a 3.0-star rating from 1 reviews and 1 complaints, showing that the majority of homeowners are somewhat satisfied with fixtures.

Filter reviews by rating

3.0

1 review

0 review

Sort by:

Looks like Moen has no reviews or complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint or review

Write a review Leave a complaint

Subscribe to receive notifications of all new customer feedback

Moen offers a variety of kitchen and bathroom fixtures, including faucets, showerheads, and accessories. They provide installation services and support for their products, catering to both residential and commercial markets. Their website features a product catalog with design tools and resources for customers.

Moen reviews first appeared on Complaints Board on Jan 27, 2023. The latest review Sleek and reliable faucet was posted on Aug 23, 2024. Moen has an average consumer rating of 1 stars from 2 reviews. Moen has resolved 0 complaints.

Collect Your Trust Badge

Be recognized for outstanding customer service

Moen Contacts

Moen phone numbers

+1 (800) 289-6636

Click up if you have successfully reached Moen by calling +1 (800) 289-6636 phone number 0 0 users reported that they have successfully reached Moen by calling +1 (800) 289-6636 phone number Click down if you have unsuccessfully reached Moen by calling +1 (800) 289-6636 phone number 0 0 users reported that they have UNsuccessfully reached Moen by calling +1 (800) 289-6636 phone number

Moen social media
Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Aug 27, 2025