poor supply of food
My husband and I have been to CiCis in Roanoke Rapids
N.C. ALOT ! It has always been very good with pizzas
steadly coming out and the buffet stayed full. Today
everytime the cook took pizza out of the oven he put it
under the counter and there would be like 4-5 1/2
empty pans on the buffet. My husband finally asked if
he would please put more on the buffet. He put out one
more. I left very dissatisfied and don't know if I'll go
back. It's a shame that everybody kept going back to
see if anything else had been put out. I didn't think I
should have had to pay for the meal. I guess I
should have asked for the manager.
The complaint has been investigated and resolved to the customer’s satisfaction.
very little pizza
Hi,
Just a note of concern. We eat at Cici’s Pizza often and love it. We mainly eat at the restaurants in Concord, Boone and Statesville, NC.
This past weekend we attended a festival in Kernersville, NC and ate dinner at the Kernersville, NC Cici’s. We arrived at about 7:30 pm on Saturday May 2, 2009. The restaurant was had a few people in it...not really even half full. We were not greeted with any ‘Welcome to Cici’s” till we were finally noticed standing at the register by the one girl at the front. Once we ordered, she did not give us our drinking glasses (ordered soft drinks) and we had to come back and get them. The main complaint is that we were in the restaurant about 45 minutes total and there never was a decent selection of pizza. Many of the rounds trays were empty and some had only a slice or two. When we did get a slice from those on the counter they were lukewarm. We did not get a special order. We like it all and usually just select from what is on the buffet. When we did ask about more pizza coming out we were told that more was coming, but we only saw two new pizzas come out during the time we were there. There were only about15 brownies in the pan the whole time we were there. We love Cici’s brownies, but he one’s out there were not fresh and stone cold. There was no desert pizza, no cinnamon rolls and only a few brownies. When we did ask about the brownies we got the same answer, more coming out, but they never did. We love Cici’s pasta, but there was not any pasta, only sauce. We asked about more pasta three times and got the same answer, ‘more coming out in 5 minutes.’ We waited the whole time for more pasta and none ever came out. Even other guests were making jokes about the ‘slim pickings’ on the buffet. The person who appeared to be the manager ‘on duty, ’ seemed to spend more time joking with the other workers only glancing at us briefly when we asked about more food and gave us the standard answer that more was coming out...we never saw it. We got a few slices of pizza, no brownies, no pasta and very poor service.
While we will still eat at other Cici’s, it will be a long time before going to the Kernersville store again. Thanks for offering at most of your stores, great food, great service and a great value. Kernersville, NC just seems to be the exception, as it was not a good experience at all.
Tim
Salisbury, NC
foreign object in food
How do you file a formal complaint? My daughter-in-law and son went to Cici's in Nacogdoches Texas and as they were eating she found a part of a tooth in her pizza. They complained to the manager and needless to say was pretty upset. They were told not to come back in there to eat anymore. As they were showing them what was found in the pizza they took it from them.
I never said I was, I am not and your son isn't either. I bet when he got in trouble at school you yelled at the teacher. Are you divorced? HUH? Are you okay?
bet your mommy and daddy are still under the bridge...go wake them up and get some love so you can be a happy boy again...
wow, now you are a true gentleman...LOL..LOl...LOL
Jason you might like eating foreign matter, with your personality, quite possible, but everyone does not. So grow up and if there are complaints mind your own business or maybe one day it is going to happen to you and could possibly give you a disiese or choke you, etc. You know what they say about Carma...
WOW, I bet you could maybe create cartoons or something with that imagination...Hey possible job opportunity...
The complaint has been investigated and resolved to the customer’s satisfaction.
commercials
I am sick of seeing there commercials on all the time when the closest one is Las Vegas.
I wan't them to either build one here or not broadcast there ads here.
People did the same thing to Sonic's and they did something about here in western Washington.
The complaint has been investigated and resolved to the customer’s satisfaction.
you all are ###ing dorks every last one of you stupid ###s...GET A LIFE!
Yes it would. If what he meant was, "People did the same thing to Sonic's [commercials] and ..." That's what I was trying to explain.
Even if he was talking about a Sonic commercial it still would not be "Sonic's". Plus I live in western Washington and Sonic commercials did not play until building was decided.
I think when they said "Sonic's" they were referring to the "commercials of Sonic" in which case the possessive form of Sonic's would be correct. Just sayin'.
and by the way in is Sonic not Sonic's its not plural
You're an idiot!
cost
We have been a long time customer of CiCi's and love the pizza. Our complaint is we have seen the commercials about $5 and change for a meal and that is what we have been paying at the other resturants but today we paid $5 more than we have instead of $10. and change for the two of us to eat it was$15. and change. Just wanted to voice our complaint. Thank you for your time. Pattie Jones Glen, MS
Read full review of CiCi's Pizza and 1 commentwhere's the food???
The Cici's in Gulfport has been going down hill for the last 10 months. They don't keep the salad bar filled, hardly have pizza ready for those who wait & God forbid you actually want a bowl of soup.
They claim it will be out in 7 minutes & 30 minutes later, Yeap, you're still waiting.
The manager there (in early November) seems so unconcerned about the customers request, it's unbelievable.
What the hell happened to that location? It used to be a great place to stop over a year ago. Won't make that mistake again!
My daughter was assaulted at Cici. The manger did not call the cops he told the family to go and leave I want to know why ?the cops were not called then . My child is legally blind just because she was profiled gives the people or the manager rights to let this take place. Hit her in the head ...the manager and employes said the other family started the mess..we had to call franchisee to get her money back sad sad
food poisoning
After I saw a complaint on here I called a lawyer. http://www.complaintsboard.com/complaints/cici-pizza-patrick-mcgovern-c116344.html My son's soccer team had a pizza party at this location. Every Single person (Adult and Child) who ate the pizza is sick most of us went directly to the DR. We all have food poisoning. I spoke with the manager Patrick M...
Read full review of CiCi's Pizza and 1 commentpatrick m mcgovern
I used to work at this location and was recently fired because of questioning serving molded ingredients. The manager Patrick M. McGoven fired me. Let me tell you about Mr, McGovern He steals about $100-$300 out of the cash in the drawer every night he works to supplement his income. When I questioned him about this he said he took change out of his own...
Read full review of CiCi's Pizza and 3 comments[censor]
Me and family have been to many different cicis in the us we recently visit the one in Jonesboro Ar . It was the worst experience in my life. I found a roach at the table and on the side of the bar. As I was getting my plate I saw large amounts of food on the floor in the dining room and behinde the buffet. The pizza tasted like it had been sittin on the...
Read full review of CiCi's PizzaRacial profiling!
See letter I emailed: Hello, I have been a longtime customer of CiCi's until today. I went in this restaurant on March 12, 2008 about 3:15pm for lunch as I normally do. I paid with a debit card as I have many times in the past but this time the young lady behind the register asked for my ID. I asked her when this start? She explained to me that it ha...
Read full review of CiCi's Pizza and 9 commentsforeign objects in food!
I was dining at Cici's Pizza when a foreign object in the food damaged my tooth. The manager told me it most likely came out of their salad which they recieve prepackaged. When I spoke over the telephone to an employee at Allied insurance, who insures cici's pizza, a ms. jessica pennington who is some kind of insurance rep., ms. pennington laughed and called me a liar.
I ate at Cicis in Va Bailey's Crossroads. No employee wore gloves. The cashier was handling money. Then the same employee started stocking the salad bar, rubbed his hands together then went back to the register. The female employees who were making the pizzas didn't wear gloves either. I went to school for culinary arts/hotel restaurant management. So many health codes were violated. I will never eat at another Cicis.
Ever noticed how the people who write complaints about the gloves do nasty things themselves? Like, a lady complained about gloves at a store that I was shopping at, and while she was complaining about the gloves she was steadily eating grapes out of the bag. She was eating unwashed produce but had an issue about a clerk not wearing gloves.
Listen, people can wipe their nose and scratch their butt with gloves on just like they can with them off.
actually yep!
You sure need to be...
Jason Tillo is looking for a job please hire him if you will Mc Donalds!
LOL I do work unlike you and evidently you dont pay much attention because it was not my daughter idiot. get a life if you are unable to work.
Seriously, go get a job or something...from looking at your profile this is all you do..
How do you file a formal complaint? My daughter-in-law and son went to Cici's in Nacogdoches Texas and as they were eating she found a part of a tooth in her pizza. They complained to the manager and needless to say was pretty upset. They were told not to come back in there to eat anymore. As they were showing them what was found in the pizza they took it from them.
my complaint deals with the Longview.Texas Ci Ci pizza restarant not giveing senior drink discounts as in the past . Their attitude is not good they act as tho they are doing you a favor and the customer means nothing to them just the money they make. I used to go with my family to Ci Ci but will never go back. Their attitude is bad!
customer humiliating
Cici's Pizza - www.cicispizza.com
4451 Lebanon Pike, Hermitage - [protected]
My family entered the Hermitage, Tennessee CiCi's Pizza restaurant, and my wife, who is physically unable to stand comfortably, seated herself at an empty table while my son and I went to the register to place our order. Moments later the manager confronted my wife at the table and ordered her out of her seat. She pointed to my son and me at the register, and explained that we were placing our order and would join her momentarily. The arrogant manager told her that the seats were for customers who have already paid, not customers who are saving seats. My wife was totally embarrassed and humiliated, and we decided to leave the restaurant. Although we have dined there hundreds of times, we will never return. Cici's needs to provide this manager with some sensitivity training for helping customers with physical disabilities, not humiliating them.
The complaint has been investigated and resolved to the customer’s satisfaction.
I placed a order online for two pizza which was 4.99 apiece and she over charged 8.99 apiece I let her know that they where 4.99 and she said thats not right I should of did it online which is not true because we ordered the day before and we just called them in and the price was just 4.99
what it was floater ...
You should give justin estrello an American Express for ci ci pizza justin ate there today and his great6 helped start ci ci way back when you know what and funded them and worked for them with your great6 royalties to his family stopped for ci ci in the 1990 give him an express thank you...
floater
...
what it was
They was supposed to refund my money and they were very rude and hateful this was wed 30th I still have not received my money
Ive been here 20 minutes with my family and there is little to no pizza on the buffet line. As soon az pizza is cooked...its gone...due to no pizzas on buffet line and high demand. Very limited staff for a slow tuesday night. Very disappointed in the service and food choice.
First of when we came we hadto wait cause there was only 4 people making pizza for the whole restaurant then when i order a personal pizza with wings it took 25-35 minutes before my order then last the person at the register was very rude.
As I approach the building at 9:41 my seven-year-old whose birthday was today open the door and it was a lot a black guy came to the door when he proceeded to tell me that we were close, and a lady came to the register what she said it's only 20 minutes until closing but there was little to no food left out
This complaint is a little out of the ordinary, and I have screenshots to back it up. Your employee that claims to be a general manager at one of your stores in north Texas (Travis Cooper Pierce) beat a woman that tried to give him a ride. Pictures of her face are all over my facebook newsfeed.
I've dealt with too much from CC's.
CC's new order policy demanding a drink be purchased when ordering a Pizza, LEAVES ME COLD.
What? No more Speciality Pizza's AND you demand I order a drink along with a Pizza.
SEE YA, Gary Harvey
I got to cici pizza on north Druid on 4/20/2019 at 9:48 pm and was told they was closed and still had people eating inside still and I've planned this for a whole week and for them to close early was unacceptable I was very upset and it has online they close at 11:00 pm this needs to be fixed ASAP cause you have lost a customer for life !
Every time I try to call this location to order pizza I can't get through. I hear it's the phone, but after 4 months with the same problem. I've determined the staff is taking the phone off of the hook to reduce the work load. If you don't want the business, no worries. There are plenty of other options in this market.
About CiCi's Pizza
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CiCi's Pizza Contacts
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CiCi's Pizza phone numbers+1 (972) 745-4200+1 (972) 745-4200Click up if you have successfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number 0 0 users reported that they have successfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number Click down if you have unsuccessfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number 0 0 users reported that they have UNsuccessfully reached CiCi's Pizza by calling +1 (972) 745-4200 phone number
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CiCi's Pizza emailsguestservices@cicispizza.com100%Confidence score: 100%Supportjhetsel@cicis.com79%Confidence score: 79%mycicis@cicis.com78%Confidence score: 78%dmca@cicis.com76%Confidence score: 76%legal
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CiCi's Pizza address1080 W. Bethel Rd., Coppell, Virginia, 75019, United States
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As the owner of a CiCi's in Florida I am ashamed that you had a poor experience at a CiCi's near you. Having a full, hot and fresh buffet is one of our standards.
Now there may have been some unforeseen excuse as to why this happened but it would still be unacceptable. As an owner I would want to know this happened so that I can make sure that it never happens again. Without you we have no business.
I suggest you speak with the manager and voice your concern about what happened. Hopefully they will handle it in a professional manner and take steps to make sure it does not happen again.
Good luck and again my apologies for the bad experience. I hope you give us another chance.
Billy Woody
Owner CiCi's 808 in Tampa, FL
info@cicis808.com