The complaint has been investigated and
resolved to the customer's satisfactionResolved CiCi's Pizza - Hermitage TN — customer humiliating
resolved to the customer's satisfaction
Cici's Pizza - www.cicispizza.com
4451 Lebanon Pike, Hermitage - [protected]
My family entered the Hermitage, Tennessee CiCi's Pizza restaurant, and my wife, who is physically unable to stand comfortably, seated herself at an empty table while my son and I went to the register to place our order. Moments later the manager confronted my wife at the table and ordered her out of her seat. She pointed to my son and me at the register, and explained that we were placing our order and would join her momentarily. The arrogant manager told her that the seats were for customers who have already paid, not customers who are saving seats. My wife was totally embarrassed and humiliated, and we decided to leave the restaurant. Although we have dined there hundreds of times, we will never return. Cici's needs to provide this manager with some sensitivity training for helping customers with physical disabilities, not humiliating them.
https://m.facebook.com/story.php?story_fbid=219157641901561&id=100014219797876
me and my fiance and my grandbaby came in to eat there was hardly any food on the bar and I took pictures of what food or was it was not fresh and much of it then ask for custom Pizza they told us there was a limit on those I cannot eat the marinara on the pizza sauce for alfredo pizzas they didn't have not one offered on the bar and said that was a corporate policy I know that is not true I raise my kids eating CiCi's and now I have a grandbaby and I never had this trouble at any other location the staff was not very friendly ice maker was out of ice it was just a horrible experience overall we ordered wings and we got them well after we ate so we took them home we will not eat there ever again