CiCi's Pizza review: Customer service

This store has the absolute worst customer service! I placed an order online for pick up a few days ahead of time, decided that I needed to change the amount of pizzas I ordered so I called the store. They told me that there was nothing that they could do about it and he didn’t really know what to tell me to do….. that was after I had called multiple times and had been hung up on. So I decided to call the next day to speak with the manager, I was told that the systems were down call back in a few hours because I couldn’t look anything up. Called back about 2 1/2 hours later and they answer the phone with “hello” not cicis l pizza or anything like that, I had to ask if this was Cicis pizza because they answered it like it was a personal telephone! Asked them to speak with the manager & that the manager had told me to call back, she responded with “well we’re kind of busy right now can you call back later”. 10/10 do NOT recommend.