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CB Fast Food Chains Church's Chicken Complaints #442-461
Church's Chicken

Church's Chicken review: terrible service

M
Author of the review
9:54 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I pulled into the Churchs chicken drive through in the evening. One other car was waiting at the window. I sat at the order board for a VERY long time. Noone took my order, I decided that when the car at the window left I would pull up to window and give them my order there...45 minutes later the car left. I pull up to the window and the lady at the window tells me that she cannot take my order there that I have to go back to the order board. I tell her that the order board does not work or I had been ignored. She becomes angry and tells me that she has been asking me what i would like to order for some time. I tell her obviously your board is broken. So she asks me what I would like...I tell her I wanted a chicken family pack, okra and maccaroni...she says...(lol) it will be about 35 minutes before the chicken is ready! I told her that I have already been waiting 45 minutes...she just shuts the window. I just drove off. NEVER again ...I refuse to eat there. I sent a complaint on their website and had no response...that says alot about their company when corporate doesn't care.

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  1. Church's Chicken Contacts

  2. Church's Chicken phone numbers
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    United States
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  4. Church's Chicken address
    980 Hammond Drive, Suite 1100, Atlanta, Texas, 30328, United States
  5. Church's Chicken social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
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Church's Chicken Category
Church's Chicken is ranked 36 among 57 companies in the Fast Food Chains category
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