Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Fast Food Chains Church's Chicken Complaints #102-121
Church's Chicken

Church's Chicken review: customer service by staff named alejandro

B
Author of the review
2:03 am UTC

It was a rainy day today, I went to the drive through at Church's on Huntington Dr. in Monrovia, there was a sign that said the speaker was not working, please order at the window. I ordered my regular: the 2-piece combo. But the staff at the window, Alejandro, said that we don't have this on our menu. I told him that I've always ordered this one when I come here, would you like me to go around and take a picture to show you the menu board? He answered no. I then asked him are you new? He answered no, but he just stood there. I told him I would like to order the 2-piece combo from your menu. But Alejandro still didn't know what it was or tried to solve the problem. He repeated that we don't have this item on our menu. So I had to drove around, took a picture of the menu board, and went back to the line behind the cars. When it was my turn to order again, I showed Alejandro my photo. And he said "Ohh! I thought *blah blah blah*." Alejandro clearly didn't know his menu before working as customer service. I've never had such back experience at Church's like today.

More
Send message
Copy link
Report
0 comments
Add a comment

More Church's Chicken reviews & complaints

Church's Chicken - food poisoning 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Church's Chicken - consumer survey no good 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Church's Chicken - racism against white people! 10
Church's Chicken - Horrible customer service 3
Church's Chicken - nasty food, nasty company 8
Church's Chicken - no air
Church's Chicken - food in drive thru church's chicken
Church's Chicken - the whole store
Church's Chicken - management
Church's Chicken - they gave me anything
View all Church's Chicken reviews and complaints

  1. Church's Chicken Contacts

  2. Church's Chicken phone numbers
    +1 (866) 345-6788
    Click up if you have successfully reached Church's Chicken by calling +1 (866) 345-6788 phone number 2 2 users reported that they have successfully reached Church's Chicken by calling +1 (866) 345-6788 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (866) 345-6788 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (866) 345-6788 phone number
    100%
    Confidence score
    United States
    +1 (905) 497-6222
    Click up if you have successfully reached Church's Chicken by calling +1 (905) 497-6222 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (905) 497-6222 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (905) 497-6222 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (905) 497-6222 phone number
    Canada, Brampton
    +1 (416) 439-6060
    Click up if you have successfully reached Church's Chicken by calling +1 (416) 439-6060 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (416) 439-6060 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (416) 439-6060 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (416) 439-6060 phone number
    Canada, Scarborough
    +1 (647) 346-0195
    Click up if you have successfully reached Church's Chicken by calling +1 (647) 346-0195 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (647) 346-0195 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (647) 346-0195 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (647) 346-0195 phone number
    Canada, Toronto
    +359 876 520 342
    Click up if you have successfully reached Church's Chicken by calling +359 876 520 342 phone number 1 1 users reported that they have successfully reached Church's Chicken by calling +359 876 520 342 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +359 876 520 342 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +359 876 520 342 phone number
    100%
    Confidence score
    Bulgaria
    +592 225 7546
    Click up if you have successfully reached Church's Chicken by calling +592 225 7546 phone number 1 1 users reported that they have successfully reached Church's Chicken by calling +592 225 7546 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +592 225 7546 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +592 225 7546 phone number
    100%
    Confidence score
    Guyana
    +52 800 849 4451
    Click up if you have successfully reached Church's Chicken by calling +52 800 849 4451 phone number 1 1 users reported that they have successfully reached Church's Chicken by calling +52 800 849 4451 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +52 800 849 4451 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +52 800 849 4451 phone number
    100%
    Confidence score
    Mexico
    +92 423 540 8517
    Click up if you have successfully reached Church's Chicken by calling +92 423 540 8517 phone number 2 2 users reported that they have successfully reached Church's Chicken by calling +92 423 540 8517 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +92 423 540 8517 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +92 423 540 8517 phone number
    100%
    Confidence score
    Pakistan
    +1 (866) 372-8246
    Click up if you have successfully reached Church's Chicken by calling +1 (866) 372-8246 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (866) 372-8246 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (866) 372-8246 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (866) 372-8246 phone number
    Puerto Rico
    +1 (758) 450-8395
    Click up if you have successfully reached Church's Chicken by calling +1 (758) 450-8395 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (758) 450-8395 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (758) 450-8395 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (758) 450-8395 phone number
    St Lucia
    +1 (868) 225-5200
    Click up if you have successfully reached Church's Chicken by calling +1 (868) 225-5200 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (868) 225-5200 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (868) 225-5200 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (868) 225-5200 phone number
    Trinidad and Tobago
    +971 600 522 224
    Click up if you have successfully reached Church's Chicken by calling +971 600 522 224 phone number 1 1 users reported that they have successfully reached Church's Chicken by calling +971 600 522 224 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +971 600 522 224 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +971 600 522 224 phone number
    100%
    Confidence score
    UAE
    +1 (866) 372-5246
    Click up if you have successfully reached Church's Chicken by calling +1 (866) 372-5246 phone number 0 0 users reported that they have successfully reached Church's Chicken by calling +1 (866) 372-5246 phone number Click down if you have unsuccessfully reached Church's Chicken by calling +1 (866) 372-5246 phone number 0 0 users reported that they have UNsuccessfully reached Church's Chicken by calling +1 (866) 372-5246 phone number
    Customer Service
    More phone numbers
  3. Church's Chicken emails
  4. Church's Chicken address
    980 Hammond Drive, Suite 1100, Atlanta, Texas, 30328, United States
  5. Church's Chicken social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Church's Chicken contacts
Church's Chicken Category
Church's Chicken is ranked 36 among 57 companies in the Fast Food Chains category
#34 White Castle White Castle #35 Auntie Anne's Auntie Anne's #36 Church's Chicken Church's Chicken #37 Steak 'n Shake Steak 'n Shake #38 SmashBurger SmashBurger

Most discussed Church's Chicken complaints

charged extra for cashier's order mistake
2
(opinions to this review)
 Inexperienced manager
1
(opinions to this review)
Church's Chicken Alternatives
Domino's Pizza 1470 reviews Burger King 4611 reviews Taco Bell 2484 reviews Tim Hortons 3020 reviews Raising Cane's Chicken Fingers 19 reviews