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I have been buying high end pickup trucks from Dodge for the past 10 years as I work in the oil and gas industry and always have purchased your disability insurance to the tune of $7000 per truck. I recently became disabled and am in need of surgery so I will be off work until next spring and despite mine and my Doctors full cooperation I was denied the claim. After 4 months of Chryslers insurance companies dinking me around they are saying i knew my shoulder tendon was going to snap.This meant the truck was in 4 months arrears so I began to get the wheels in motion to remortgage my home in order to pay out my truck loan as well as a car loan I had with Chrysler Financial. I had my mortgage broker call Chrysler and fax them documentation proving that they would be getting their money but they sent a bailiff to repo the truck resulting in an additional $2017 plus in charges. The financial department has harassed myself my family and nursing staff in my home in spite of the letters from my broker showing that they would be paid in full. They have also harassed the mortgage company calling my home and the mortgage office at 7 am. I am disgusted by the finance company as I am not a person who skips out on bills and I let them know what was going on as far as my disability and my resolution to get the loan taken care of but they are not a customer service oriented company. When I return to work next spring my employment requires that me to provide a heavy duty truck on warranty and I have another 20 years left to work so this mean that Chrysler financial and Dodge are losing out on the sale of 10 trucks as I will never again deal this company or its affiliates.
with only being about 4 days late they call me on the hour daily is is getting very irritating. my late fee has not even gone into effect yet. it seems like there doing it more often since they have declared bankruptcy.They think being rude to there customers is going to get them back on there feet i hope they go under for good.
I AGREE! AGREE! Something has got to be done, I've had my car financed with Chrysler for just short of 4 years. My business depends on the Real Estate market which we know has been hit hard. I still have the car today even after a year and a half of doing struggling, but for these blood thirsty idiots they call 2 days after my due date, because there reasoning is harrase those who seem to be struggling. A way of keeping you in line. They do call every day on the hour from 8AM to 8PM, They have called people I know yet while they have at least 1 to 2 arguements with me a day. I have accused them of blackmail, harrasing people I know and work with inorder to get what they want from me not to get a hold of me. I know have to answer the calls 3 times a day from there differrent calling departments and yet for the ones I miss they now say they have been trying for several days as to cover themselves for the harrising calls to those I know. I am searching today to join a class action suit, a complaint with anyone that will listen. FTC, BBB, Congress... I swear the idiot callers want to anger you to the point of returning the car and sending them to hell as if they get an extra bonus for that..
This company is horrible. Payments are not late and they start calling numerous times a day. I will never own another Chrysler product simply because of the harrassment from Chrysler Financial. Not sure why the government is trying so hard to save this company
This company is the worse company I have ever dealt with. We also have a car with them and they are rude, unmannered, and unproffesional individuals. My father co-signed for me on the car and they call him even if i'm just a week late and start literally yelling at him. He is 86 years and shouldn't be treated like this. I call and make the payment immediately for his sake but the calls keep coming in anyway. Not sure what is up with that company, but someone needs to stop their harrassing collection tactics. It's just not right!
I also experienced very rude service from the customer service assistant and his supervisor. In essence I was told it was because of people like me that Chrysler was in trouble, after telling them I had resumes out everywhere the supervisor yelled a me "just get a job" she told me I had been in collections, which I had not...She deameaned me and was crude and rude. I had called to see if they could help by lowering my payment and finance rate. Until I lost my job and my husband had to go on SSD we had great credit with them
Nothing I would like better in life then to see/be part of a class action suit against Chrysler
I am sick and tired of Chrysler. Last week they even called my neighbors about me. They still continue to call. I have 2 vehicles with them. They are 2 yrs. old. I get no where with these people. They call 7 days a week, all hours. I'm late...wow. I have never not paid them. I have even requested all paperwork on these loans. I'm still waiting. How do they exact me to make car repairs and insurance and pay them? They're stupid. Talk about illegal collection acts. Harrassment and lies. I've had a lawyer tell me Legally I don't have to talk to them. Even suggest bankruptcy to them. It's never enough for them.
it is typical for any company whom u have business with to send u a statement over two weeks ahead of time as a COURTESY...u signed the contract that illustrated the payment amount and its due date plus the consequences!NOW, since you seem to have access to the internet portal, why dont you just do everything paperless eliminating the fingerpointing and the bloody excuses for not making your payment on time...statements are courtesy reminders!understood?p/s these companies aren't responsible for the mailing system.maybe if u updated your complete info u would receive them...however pmt # 4 just go online and do it...just pay the damn pmt online duh
You should know your due date. Statements are a courtesy!