The complaint has been investigated and
resolved to the customer's satisfactionResolved Choice Home Warranty — bad business practice all the way around
resolved to the customer's satisfaction
Our complaint is a repeat...repeat...repeat of all the complaints listed here. Legit contract, paid for months, first claim ever...needs repair...requested records...provided it to them...even phone numbers of our maintenance company so they could ask any questions they want...stories changing all the time...lies told...information made up...degrading comments made by Michael Scott...accused us as well as our maintenence contractor of fraud, based on nothing but lies he made up...threatened us legally...same, same, same, ditto, ditto, ditto.
In reading all other comments I found one from the president of CHW himself. Here is what it says:
Please be aware that CHW is a legitimate business. All home warranty companies deny claims on items that are not covered under the warranty agreement. Please read the contract for specific coverage, limitations, & exclusions. My name is James Moss and I am the President of CHW. If anyone ever has a problem with our service I would love to know about it. At CHW we pride ourselves on providing outstanding service, and when problems arise we pride ourselves in working efficiently to rectify the problem. Please e-mail me at JMoss[at]ChoiceHomeWarranty.com with your concerns. Thank you, James Moss President visit my blog @ blog.choicehomewarranty.com
Soooo...before posting this comment I certainly went to that blog site to attempt to deal directly with Mr. Moss. No shock to find that all comment sections are disabled. Went to the Facebook page...no commenting available there either!! So surprised. Tried the email address...rejected...shocker. We have sent everything by fax. We will be pursuing delivering all of this by certified delivery in person to Mr. Moss and his company as well. Based on all of this we will pursue through the BBB as well.
I only post here to say to anyone who is listening, googling, wondering, considering CHOICE HOME WARRANTY...DON'T DO IT, DON'T DO IT, DON'T DO IT!!! SAVE YOURSELF THE HASSLE, WASTED MONEY AND HEADACHE ON THROWING YOUR MONEY AT ILLEGITIMATE SCAMMERS!!!
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