I purchased a flexible flight ticket. When it came to nearer the time fortravelling, I wanted to change my flight to the following week and customer service tried to charge me £1800 just for an administration change. I decided to not fly with the company and paid for a separate flight with Egyptian Airlines for just £400.
I have sent a complaint to the CEO and others and not one person has responded.
I will never fly with this company again, and the service is shabby.
Confidential Information Hidden: This section contains confidential information visible to verified China Eastern Airlines Corporation representatives only. If you are affiliated with China Eastern Airlines Corporation, please claim your business to access these details.