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Chicken Licken Customer Service Phone, Email, Contacts

Chicken Licken
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www.chickenlicken.co.za
www.chickenlicken.co.za

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1.0 2 Reviews 148 Complaints
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Chicken Licken complaints 148

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A
4:54 pm EDT

Chicken Licken Rock my soul 5

The chicken licken Newlads

Order number 3280

This chicken is very horrible its dry and the food was cold chips and the chicken that we received the chicken taste like its been in the warmer for days is dry and very chewy. It had no taste and can be served to a dog. Food is so expensive to be served chicken like this not acceptable and its not money and not for free this is the worse i ever been served

Desired outcome: Refund

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L
2:19 pm EDT

Chicken Licken Rotten hot wings

I purchased 24 hot wings and a medium packet of chips on Friday the 14th at 21H25 at mokopane chicken licken opposite absa bank

The wings were rotten and the chips was okay

I threw away the wings on my way to Bela Bela and coming back on Sunday I went into the store to report the manager told me the wings can not be rotten I must bring the wings and the receipt for him to assist me

Desired outcome: I want my money for the wings to be refunded and the arrogant manager to be disciplened

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D
7:15 am EDT

Chicken Licken Customer service

The lady by the name of Pheladi who assisted me didn't give me professional customer service instead she gave me attitude of which I don't like at all and it was the first I'm so angry

I buy there everytime but today I'm not happy we all have our personal issues but we must not put them to others

I ask Pheladi if can I check the pieces in my order bcz I sended a friend to buy for me and she just gave me my order and left me the buy the counter as I'm a problem while I have a right for my order

Desired outcome: She must apologize

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M
8:48 am EDT
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Chicken Licken I'm complaining about maponya chicken licken

Goodafternoon,Maponya mall Chicken licken is not good at all,I bought it yesterday they put too many salt and is not for first time they doing that.Booysens and Main Reef Road chicken licken is number 1 100 %. I'm not happy at all

Mogomotsi Matsapola

[protected]

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S
5:00 pm EDT

Chicken Licken Chicken licken sontonga mall

The was a lady at sontonga mall chicken licken who was very rude to the customers. So I also place my order around 20:30. So I waited morethan a half a hour only to find out they forget about my order after a complain such a bad service to your stuff.😡😡😡 date 02/06/2022

[protected]

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9:24 am EST
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Chicken Licken Wings

Hello.

Earlier today I bought wings at EVATON
mall and when I got and opened them, there had white maggots in them. I'm honestly disappointed as I wasn't expecting such could happen. I will attach pics to show the white maggots.

Desired outcome: May I please get a refund. I spent a lot of money To buy those wings.

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O
11:05 am EST
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Chicken Licken Bad customer service!

My goodness! The manager at Chicken Licken Witkoppen needs a serious lesson on customer etiquette! Just because she didn't understand what I said at the fly thru, she told the cashier at the pay station to tell me that I was being rube! Disgusting and utterly incompetent behaviour! The disrespect was apaulling! Where does one get the gall, nay, the audacity to blatantly tell a customer that they're being rude without any evidence that they are? The customer is always right! Someone should instill that in them!

Desired outcome: Give your managers and cashiers a serious crash course in customer service?!!

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R
6:01 am EST

Chicken Licken Molopo mafikeng

I always go to chicken licken at molopo road because of the drive thru. And to be honest I always get great service. Unfortunately for the past 3 days I've been there I've received the most disappointing service. The drive thru lady by the walkie talkie was so rude and she got the wrong order. As if that wasn't enough when I received my food it was the wrong order. I felt highly disrepected my those 2 ladies because I ws clear with my order.
Please get the staffs attitude in order because one doesn't want to find themselves in an altercation looking like a lunatic, when all they have to do is get the correct order and be polite to customers. I will go back to that chicken licken just to see their behavior.

Regards
Dissatisfied Client

Desired outcome: Get their attitude In order

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N
3:41 am EDT

Chicken Licken Branch

Good day my name is Nono, I have a problem, I was hired at Bara chicken licken as a manager i started working there on May, Now my problem is that, they want to transfere me to another cl branch (same owner)my problem is that im staying wit my 2 siblings they go to school this side of Lenasia in a location called lehae next to zacharia park, we also staying this side, they wanted me to go to chiawela branch, from where i stay i spend R15 a day den we have a transport that fetches us at night we pay it end of the month theres 6 of us, now if i go to chiawela im going to take 2 taxis in the mornng to get there nd im the only one who stays this side the shop closes at 22:00 pm 23:00 pm on weekends, i tried to find a transport but i couldnt when i checked Taxify will cost me R120 a day bcs we working 1 day in 1 day off, i asked our Area manager nd Boss that please can they atleast give me time up untill end of November when my siblings finish their exams then we can all just move to soweto, they said no i have to go, i cant maybe my problems company's problem, because of the money for the transport that i'll be spending on taxify, i told them but they were not even willing to help me with the money for transport, i told the area manager that im not winning bcs of the transport she said i must ask one of the staff members from chiawela to give me a place to sleep at night maybe for a week then go home on weekends, i told her that i cnt leave my siblings alone for the whole week she said they will be ok my mom will be watching them as an angel(we recently lost our mother)i told her that i cnt i wont be able to even concetrait at work, she said no shes they cant change their decision, i told her that i dont know what to do den but i will hear from her then since i wont be able to go there, she said shes not going to tell me what to do im old enough, the wanted to swap me with the guy who works there because she felt like the staff does not respect him because hes a newly promoted manager, i stayed at home beacause i didnt want to risk my life especially at night, i told Mr jarret my problem because hes our inspector, Month end when they paid me my salary was not what i expected at all because i worked full month, i waited for my payslip, they deducted R1200 from my pay, written shortages that i dont know, i went to labour also with my payslip they said i also need to report this matter at our heard office because this is not right so that even heard office knows about what is happening there, incase even if this matter goes to the media..Thank you.my number [protected].

Desired outcome: They need to stop mistreating people

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S
3:34 am EDT

Chicken Licken Staff service

I went to buy food at chicken licken vereenigin on the 12/09/21. I oredered twoo meals which one was lunch meal with coke and the other was hotwings meal.when i go get my order as it was a sit in i find the made 2 cokes i explained and was helped but when i sat down i find that they made 2 lunch meals i went again for the matter to be resolved after a long wait it was fixed, but now the serviet and the salt was missing 😞. I honestly was not happy with the service and the staff were rude thinking maybe i complain too much

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M
10:54 am EDT

Chicken Licken Chicken Licken - Family Full House /8

I bought a Family Full House /8 at Chicken Licken the Carlton Centre one on the 25/08/2021 and the pieces were short, They were 6 of them when i got home. I have the slip that confirms that i paid for Meal 8 and only got 6 pieces this is unacceptable and its embarrassing having to open your food in public to check if all your pieces are there today i did not count and now i have a problem when i get home, These pieces are short for my family members.

Desired outcome: I need my refund for the extra 2 pieces that i did not get or a solution to this issue

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T
1:39 pm EDT

Chicken Licken Shortage of food

So I ordered party 16 via Mr D and when my food arrived I supper shocked. The wings were horribly small and they were short with 4 wings. Did I pay for party 12 or 16? What happened to the 4 wings? And the wings were cold, I'm sure the least you could have done was warm them up or something. Like this was at the Mall of Africa store. I lost my appetite cause I wasn't expecting this.

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1:37 pm EDT

Chicken Licken Food and service

I'm complaining about the food the service and the price for this horrible burgers. I ordered 2 love me tender cheeseburgers and after waiting a long time I got my order and left. My friend could not eat hers as this patty on the burger was so hard she was scared that she'll break her teeth. The few chips were so tiny couldn't believe that chicken licken can do this. The meal was R115.80 I am so disgusted with this take away.

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M
7:59 pm EST

Chicken Licken Product

on two different occasion i bought 12 wings at brits mall and they were dry and both occassions too salty, they were absolutely disgusting

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J
11:20 am EDT
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Chicken Licken Bad customer service

29 Mar 2021, 17:14
Bad service
I went to chicken licken the one in midtown mall in rustenburg north west.. I am very disappointed and angry with the kind of service I received from a lady by the name of Jilly. She was in the chicken and i had been waiting for my order for more than 20 minutes when I asked she lady in the front what was happening with my order because the people i came with left the store a long time ago and am still waiting for mine she went to ask Jilly and she rudely replied even pointing her hand at me.. I told her she's not supposed to talk to me rather talk to her colleague. She went on to be rude at me and said i should not get forward with her(ke ska mo phaphela). Am very angry and disappointed am never going back to that store again.. I also want her to apologize to me genuinely so i don't deserve that treatment.
[protected]@gmail.com [protected]

Desired outcome: She must get disciplinary action/ Retraining and apologize to me

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S
3:52 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Good day, as a very good supporter of your brand I hate to inform you that I am very disgraced by the service and brand regards to food and orders, received my order and noticed that the order was wrong too, this whole order was not just wrong but the packaging the soul man load up meal came in was so saggy that the box looked like it was standing outside...

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D
10:02 pm EDT
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Chicken Licken food/family meal

i bought family meal with 2sides salads at mams mall chicken licken, when i get home found out that the other container with atchar it was smelling so bad (rotten)

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R
7:42 am EDT

Chicken Licken Bad service, horrible food

Hi, your company has really become a supplier of junk food, with the emphasis on junk!
We have ordered several times from your branch at the Value Mall in Rietfontein Road, Eastrand, Boksburg.
Why you have a drive-through is beyond my comprehension as it is an order and park for 40 minutes, every time we go there. Your parking space is filled with cars parked and told to wait for their orders.
When you eventually go inside to find out how long to still wait, it looks like your kitchen staff is on slow strike. Chicken is sloooowly packed, one piece at a time.
Last night, we ordered a 15 piece bucket.
We had to discard most of it, as there is so much salt, eating it actually made the meat taste bitter.
On top of that, most of the bucket, is filled with drumsticks. Do we look like a touring band?
I think the workers at that branch are trying to damage the business.
I think they're succeeding with flying colours.
Our family, and, I'm sure, many others will not support you after last night's rubbish.
If you want a sample of last night's food, please call on [protected]. I have a bucket full you can have!
Kindest regards. Ronnie Moore

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12:25 am EDT
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Chicken Licken Incorrect order and poor packaging

I am extremely disappointed this is the 4th time i'm receiving bad service from the chicken licken at witbank 3 klipfontein... To make it worse I received the incorrect order and the packaging was beyond disappointing, tried contacting the store for I had placed a online delivery, the phone went through to voicemail during working hours they not available for customer queries very disappointing

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12:36 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I bought chicken licken hot wings at evaton mall on 260820. They gave us rotten wings when I call the store to lay a complain the lady said I should hold on to speak to the manager the next thing the manger says she can't hear me when I tell her to give the phone to the lady I just spoken to cause she heard me she gives the phone to that lady and i'm...

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About Chicken Licken

Screenshot Chicken Licken
Chicken Licken is a South African fast-food chain specializing in fried chicken. Their menu includes a variety of chicken pieces, burgers, sliders, and sides. They offer dine-in, takeout, and delivery services. The brand is known for its Soul Food offerings and distinct flavor profile.
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Overview of Chicken Licken complaint handling

Chicken Licken reviews first appeared on Complaints Board on Feb 6, 2011. The latest review Delicious Chicken Wings! was posted on May 22, 2024. Chicken Licken has an average consumer rating of 1 stars from 150 reviews. Chicken Licken has resolved 0 complaints.
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  1. Chicken Licken contacts

  2. Chicken Licken phone numbers
    +27 114 933 703
    +27 114 933 703
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    +27 114 939 152
    +27 114 939 152
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    +27 11 336 8245
    +27 11 336 8245
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  3. Chicken Licken emails
  4. Chicken Licken address
    53 Booysens Road, Booysens, Gauteng, South Africa
  5. Chicken Licken social media
Chicken Licken Category
Chicken Licken is related to the Restaurants and Dining category.

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