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Chicken Licken Customer Service Phone, Email, Contacts

Chicken Licken
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1.0 2 Reviews 149 Complaints
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Chicken Licken Complaints 149

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L
12:36 pm EDT
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I bought chicken licken hot wings at evaton mall on 260820. They gave us rotten wings when I call the store to lay a complain the lady said I should hold on to speak to the manager the next thing the manger says she can't hear me when I tell her to give the phone to the lady I just spoken to cause she heard me she gives the phone to that lady and i'm...

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J
1:58 am EST
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good day yesterday @ 18:24 i bought hot wings party 16 from the above mentioned restaurant, and only to find out that they were off. the wings had bad smell and bad taste too. my wife and i ate 3 each and we had to stop eating because of that. as we speak now my wife has a running stomach. can you please find out what went wrong and i am going to take the...

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O
12:05 pm EST
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Saying I'm disappointed is an understatement. My husband bought us the rock my soul for dinner. Since this morning 24/01/2020 my whole family is having the worst diarrhea with sweets. Around lunch time we all had to be admitted for food poison. As we speak.. I'm having a drip on my arm. I will never! And I'll make sure no one I know does the same mistake.

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M
1:16 pm EST
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Dear Chicken Licken I would like to Express my utmost discuss in your chicken ! I bought a party 16, rock my soul 6, popos, salsa coldslaw and a medium chips this afternoon at the chicken licken on Ontekkers road My 9 year old son took a bit on a chicken wing and bit onto a steel pin that was inside the chicken wing he immediately screamed as he hurt hi...

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H
8:56 am EST
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On the 07/01/2020 I went to Chicken Licken to buy Soul Sister 4 with Cone Ice Cream, when I arrive at home my Son took small packet of chips and ate I then open the Box of meal only to find that 2 pieces of meat was not fresh. I then tried to call them 3 times but the was no answer. The next day I took the meal back .I Requested my money back and in full...

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M
9:44 am EST
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Hi good day I am laying a complaint about the chicken liken Sparks road on Thursday afternoon I took a drive to buy food got to the store was having a look at the menu for about 15 to 20 min was spotted by the manager and casher who at that time did not utter a word soon as I was ready to order the manager told me that they closed I turned around and asked...

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A
7:35 am EST
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To whom it many concern. it is now a few times i am seeing this is happening, i am a regular buyer of your 24 Hotwings and what i notice is that they squeeze all 24 wings in a small box, but what they do at the bottom of the box the put the very very small ones and at the top the bigger ones, but when you get home you see these very small things in your...

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G
9:41 am EST
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Chicken Licken cashier

Good day, this morning I went to the chicken licken in bree street ordered rock my soul 3 with chips and 4 hot wings, the total of both meals came out to r100 so I asked the cashier mambatha to return the wings and give me the pocket meal of r25 as the 4 hot wings was r55 without chips, firstly it was 10 in the morning and she dint even greet me... Secondly she mxm (or pulled me through her teeth) and made a fuss of me wanting to change the chicken... She than bumbled and spoke something in her language that she speak... I than said to her you don't have to be rude... And speak in your language... Was very embarrassed as there was other customers in the store... I also work in a customer care environment and the way she treated me was not nice... Is this the way you treat your loyal customers... And for her not to even have a smile on her face is unacceptable... We all have problems and issues but at work you need to be a different person... Her behavior and attitude towards me stinks... She needs to be customer focused and have a smile on her face... If I don't get feedback I will go to hello peter... Very unhappy client

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T
4:19 pm EDT

Chicken Licken poor service

I arrived at one of your outlets and was not happy with the service I received, firstly it took me about 10min to be serviced though I was the only person on the counter to be serviced.
I made an order of 10 hot wings, waited for about 30min or more and when I went to check for my order I was told hot wings are finished they gave them to someone else who came after me, they didn't even apologize

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Y
7:51 am EDT
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I went and bought the original lunch meal at Chicken Licken Bank City. I left while the order was being prepared and returned a few minutes later and another customer was returning an order and the agent at the store took back the order only to hand it to me when she was assigning my order, I inspected the order and it was already eaten and so I returned it...

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G
2:56 pm EDT
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Chicken Licken condition of product sold

Went in to buy our supper and and the list we bought popcorn chick shakers and they were burned, instead of them been golden brown they were dark brown some black
Very disappointing i must say R22 is a lot of money to be thrown away
Its unfortunate as i saw them when my kid was about to have the last one
I never check my order as i trust ppl will serve us with price
Purchase was made 18/09/2019 time 18:37:34 Order number #3224
Given

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L
3:24 pm EDT
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Today at about 08:40 I visited Chicken licken Potchefstroom on N12. I wanted to order sliders and ice cream but I was told by one of the guys on duty that it was too late to order such as they could only help if I wanted to order chicken and nothing else. To my surprise the guy was talking to me with a very bad attitude and for some reason this is not the...

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M
3:40 am EDT

Chicken Licken family full house meal

On the 24 august I used drive thru< northmead chicken licken> and bought family full house 8 pieces and 4 sliders at 18:57. When I got home I saw meat had lil stones like it was marinated on the floor or they were sweaping with it, I was so angry that I wasted my money r163.80 for nothing, no one could eat that 8 pieces of meat. I will never ever set my feet there and I will tell people about the bad experience I had with your meat.. Mando [protected]

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K
2:07 pm EDT

Chicken Licken disappointing service

Yesterday I was at the Chicken Licken Midrand Mews drive thru and I was requested to park my vehicle at the parking at around 8:40 pm and was told I'll wait for 10 minutes for my order and 9:10 pm I still didn't have my order but they kept on taking peoples orders and and they had to walk to the shop which is unacceptable. What is the meaning of a drive thru? I should have just went to buy like normal inside the store. I there proceeded in the shop and waited and 10 mins for a party 16, I was and still am very disappointed in Chicken Licken and it's sad cause I love it so much and I am a loyal customer of that specific one. Going forward I will refuse to move my car from the drive way until I receive my order to avoid what happened yesterday.

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J
2:38 pm EDT
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Chicken Licken service and food

Today I went to Chicken Licken in Mtubatuba and placed an order of 2 slyders with chips and one piece of meat. It wasn't busy today inside. There were quite a few people in the kitchen. I placed my order at 14:50 and only received my order at 15:25. Yesterday they were very very busy but I received my order within 15 minutes. My colleagues and I buy here every week. We've never been subjected to this. Even worse when I take my meal out to eat the meat in my slyders is burnt and hard. The whole service for me was unacceptable. It felt like it was purposely done. So many people placed orders after me and left while I sat and waited. Understandably slyders might take a while but not 35 minutes. Its really unacceptable. You lowering your standards and chasing us away from your business. If I show this to all my colleagues, believe me they won't support you the way we've been doing. Myself I don't have any reason to go back there. I work at Empangeni every second week. I would rather wait and buy there than to be subjected to this. My contact number is [protected].

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T
4:56 am EDT

Chicken Licken misconduct

Greetings
Jane Mothoa who works at Mangalani Chicken Licken has been harassing my partner. They work together but she has been making romantic moves on him for a while now. He got rid off whatsapp because she was sending him messages and proposing love. She knows us but that did not stop her. She posts him on WATSAPP and calls him at night while we are sleeping. This has ruined our family and relationship. HOW HEARTLESS AND UNPROFESSIONAL! Chicken Licken must discipline her for misconduct. She was supposed to work and not make moves on other peoples partners.

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2:53 pm EDT
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Chicken Licken carnival mall (brakpan)

We wanted to by a family meal on the 3 Aug at about 19:30, to be only told that the only have hot chicken left. I told the lady that I can not give it to my children, only to be told the the chicken are still frozen and that she can not help me. We ay got some 4 wings

We are disappointed because we really wanted to have some Chicken Licken.

Regards

Lourens Koekemoer
[protected]

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12:15 pm EDT
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Chicken Licken wings

I bought 10 wings x 2 at bridge city today. Im so disappointed and disgusted at how the store thinks we deserve to be derved old hard, dry dark coloured, oil smelly wings which just by looking at them you can see the oil used is from God knows when... This is so direspectful and clearly shows you have no regard for your customers, even judging by your attention to queries, you clearly show you dont give a damn and why should your staff care...?...there are no consequenses, they can just dish us any nonsense they want... now that you know what are you going to do?...

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T
2:56 pm EDT

Chicken Licken poor service

I went to chicken licken at liberty Midlands mall at petermaritzburg and the service was just poor as I'm writingr this complaint I am still awaiting for ny order of hot wings meal 8 and rock my soul, placed order at 20:13pm and it's 20:52pm we still waiting when we ask we get told the wings are being fried, we were not informed or asked if we willing to wait I was told I'll wait 2 minutes but it's been more than 30min, I drove 30min to buy this meal and now I have to wait for another 30min for such a simple meal I'm so disappointed this is nonsense and all these ladies here don't care they just dragging their feet

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B
basefistrotten
, US
May 21, 2019 10:30 pm EDT

You are complaining about them dragging their feet. I hope one day you are seriously injured and cannot walk fast and have some judgemental jerk like you bashing you for it.

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F
4:59 pm EDT
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Chicken Licken service

Hi

Please be advised that we as a family received shocking treatment at abranch where i spent R166.00

Whilst placing my order, my 3 year old daughter asked to use the toilet, i asked the consultant and she said its fine . I looked at my daughter and said its fine she can go with the aunty . The lady then opens the counter for her and lets her through . As they walk in the kitchen . The manager then looks at her and another lady and then she looks at me and say they dont have a toilet .

This is the most shocking service that any retail branch can offend to any customer as we talking about a 3 year old girl . Do we need to emphasise on what colour skin the girl wAs, NO . A child is a child period . .. so lets not go down the racist issue . I wont

What I even found more shocking was that the ladys then started speaking in xhosa which i had no issue with but when she turned to me and said we must go over to kfc I then felt absouletely gutted . I looked at both of them and said that My lunch will come out to R300

At this time my wife looked at me and said she will take my daughter opposite the road rather

I hereby appeal to all people of south africa with kids and know what your kids mean to you to totally abstain fron this neglection and pathetic service . How the hell do you deny child access to a damn toilet . I just found confidence in her to go with a lady that she does not know and then to break her heart from a national franchise can and will not be acceptable .

Dont expect a thank you or kind regards from this as nothing from the service we received comes close to pleasing

I will not stop here . Today the chicken licken brand will shake

I welcome any social or vocal media to contact me directly on [protected] for further action

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About Chicken Licken

Screenshot Chicken Licken
Chicken Licken is a South African fast-food chain specializing in fried chicken. Their menu includes a variety of chicken pieces, burgers, sliders, and sides. They offer dine-in, takeout, and delivery services. The brand is known for its Soul Food offerings and distinct flavor profile.
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Overview of Chicken Licken complaint handling

Chicken Licken reviews first appeared on Complaints Board on Feb 6, 2011. The latest review I bought Rock my Soul 6 for R105. was posted on May 25, 2024. Chicken Licken has an average consumer rating of 1 stars from 151 reviews. Chicken Licken has resolved 0 complaints.
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  1. Chicken Licken Contacts

  2. Chicken Licken phone numbers
    +27 114 933 703
    +27 114 933 703
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    +27 114 939 152
    +27 114 939 152
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    +27 11 336 8245
    +27 11 336 8245
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  3. Chicken Licken emails
  4. Chicken Licken address
    53 Booysens Road, Booysens, Gauteng, South Africa
  5. Chicken Licken social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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Chicken Licken is ranked 81 among 167 companies in the Restaurants and Dining category

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