Chicken Express review: Shift Supervisor

After waiting in the drive thru of the Altus OK Chicken Express for over 30 minutes, I got upset and screamed "Where is my food" a man came over to my truck and said "Who you talking to like that Bro?" He just kept repeating that and then said "Why you getting so worked up over some damn food?" He proceeded to keep escalating the situation with more profanity towards me, and when my wife asked his name, he said "[censored] You [censored]." I then went inside the store to get my money back and he again approached me like he wanted to fight me and said "you ain't getting your [censored]ing money back" and then he walked off. Realizing that I wasn't getting my money back, I throw some of the trays across the room and left. When I asked if he was a manager, I was told he was a shift supervisor and his name was Dan. The behavior this person displayed towards a customer is completely unacceptable. He represents Chicken Express and this is the way he behaves? He needs to be fired immediately.