I went into Chicken Express in Gun Barrel City, TX on 09/19/2023 @ 12:33pm. My roll was hard and French fries were old. When leaving job and coming back to Chicken Express. The manager wanted to good back and forward with me about why the food was old. Instead on remaking the food and letting it be. I will not return to Chicken Express until you can train your employees on how to address paying customers with respect and dignity. Instead on giving homeless people free food.
Desired outcome: After going back and forward for about 5 minutes, she remade my food.