Chicken Express review: Service

I went to chicken express today 12/22/2020, store 132 airtex in houston, transaction #170876. Went there for a 2 piece fish person at the register told me to park to the side and they will bring it out to me. I waited and waited almost 35 min and finally I called and ask about my meal cause the doors are lock you cant go inside and the guy said are you the person waiting in the blue truck I said yes been waiting, oh I dont know what happen to your order, I got sooo mad I told them to credit my money back and he told me I was waiting on your fries. For real?. This make the second time this have happen, stop playing around and work.