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CB Magazines and Newspapers Chicago Tribune Complaints #42-61
Chicago Tribune

Chicago Tribune review: Still waiting for refund check for 221.00 since June

K
Author of the review
5:16 pm UTC

billing statement and my ex-husband name removed. There was no change of address. I have been paying the subscription out of my own checking account for over 30 years. I should have known that this was not going to be easy. The young lady I talked to (who didn't have a good grasp of the English Language) kept telling me how sorry she was. I later found out that she mark the account as deceased not divorced.I found this out on the third call to the company. I was told that they couldn't transfer money from the old account [protected] to my new account [protected]. Each time I call, I get apology and promise that it will be escalated to a supervisor. Today when I called couldn't get thru, due to a high call volume. I am tired of waiting and calling. I just want my refund. Kathlleen McManus

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