Chic-by-choice’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with rentals.
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unable to use credit note on website and complete lack of response to my emails
Chic By Choice
I ordered 4 dresses in the Chic-by-choice sale with the intention of finding one suitable dress for a particular occasion. I was unaware that I could not have a refund on the 3 dresses I returned. The dresses arrived very badly packaged (surprising for designer clothing). After discovering I could not have a refund, I decided to keep 2 of the dresses and to return the 2 that most definitely did not fit me. The email responses to my various queries were incredibly slow. I did eventually receive confirmation of my returned dresses and a credit note code to be used on their website for £298. When I came to order 2 more dresses (which I didn't really want but didn't want to waste the £298) the credit note code wasn't accepted because I was spending approx £293 rather than the £298! My loss, not theirs! I have emailed 3 times now over the last couple of weeks and getting no response. So essentially I am £298 out of pocket and very fed up.
Chic-by-choice has the worst service
I was very excited when I found this site and I was also offered a discount as a first time customer. I signed up with my Facebook page and ordered a dress. They charged me the full price and discount was not applied. I contacted them right away and asked what was going on and they said that was a mistake and said that it was already too late. Then they said that I can use my discount next time when I order. I will never order from them again! Chic-by-choice has the worst service and they are highly unprofessional. By the way, I'm still waiting for my dress and it takes way too long!
Never again!
I'm very disappointed with Chic-by-choice website! Ordered from them in the past and was pretty satisfied with my order. Recently I have ordered a dress and needed it on a special event! They promised to deliver my dress on a certain date, but on that they contacted me and told that my dress was no longer in stock so it would not be delivered. They offered me a refund and I got my money back. But the whole thing was a nightmare! I had several hours left before my party and I had no dress! These guys ruined everything and that's why they lost me as a customer!
Is Chic-by-choice Legit?
Chic-by-choice earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
A long registered date for chic-by-choice.com can be seen as a positive aspect for Chic-by-choice as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Chic-by-choice's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Chic-by-choice.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Chic-by-choice.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Chic-by-choice.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Chic-by-choice.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The chic-by-choice.com may offer a niche product or service that is only of interest to a smaller audience.
- We conducted a search on social media and found several negative reviews related to Chic-by-choice. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
The colours were different and it was too obvious
I purchased dress and gown from the company www.chic-by-choice.com. The seller sent two separate packages and the dress arrived with the big delay. When I wore the dress and gown, it turned out that the colours were wrong. It was so obvious that the gown was of completely different colour. I was upset and needed to search for the dress or gown again and did it in short time. I won’t buy from this website again.
Chic-by-choice Reviews 0
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Overview of Chic-by-choice complaint handling
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Chic-by-choice Contacts
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Chic-by-choice phone numbers+44 203 095 7117+44 203 095 7117Click up if you have successfully reached Chic-by-choice by calling +44 203 095 7117 phone number 7 7 users reported that they have successfully reached Chic-by-choice by calling +44 203 095 7117 phone number Click down if you have unsuccessfully reached Chic-by-choice by calling +44 203 095 7117 phone number 1 1 users reported that they have UNsuccessfully reached Chic-by-choice by calling +44 203 095 7117 phone number
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Chic-by-choice emailsfilipacostaneto@gmail.com100%Confidence score: 100%Supportcontact@chic-by-choice.com83%Confidence score: 83%supportinfo@chic-by-choice.com79%Confidence score: 79%support
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Chic-by-choice addressLondon, England, Greater London, United Kingdom
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Chic-by-choice social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 24, 2024
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