I was admitted to St Luke Vintage Hospital on September 10, 2025 to September 13, 2025. I was sent an invoice from RMP Services LLC reference no [protected] via text message on June 19, 2026 stating I owe a balance of $600.00. The invoice had the address listed as 1406 Bell Shadow Ln Houston Texas 77038 which is incorrect because twenty-five years ago I lived at 1406 Bell Shadow Ln # A Houston Texas 77038 but my actual address is 9739 Rose Mist Ln Houston Texas 77038 which is listed on my driver license which administration took a copy of at my admission. My frustration is I called the billing office and was told that I need to reach out to the collection agency to correct the information and they are good to work with. She also gave me a telephone number to speak with the Manager at St Luke but of course I got a voice message. First of all as the collection agency told me that St Luke is the only one that can remove this from collection which is what I told the person in billing who was of no assistance. This never should have went to collection. My contact no is [protected]
Desired outcome: I need this removed from collection and resolved.
Confidential Information Hidden: This section contains confidential information visible to verified CHI St. Luke’s Health representatives only. If you are affiliated with CHI St. Luke’s Health, please claim your business to access these details.