CB Automotive Fueling and Charging Chevron Complaints #342-361

Chevron review: fraud and scam ( 7 comments)

donna of Riverside, US

Aug 12, 2008 9:12 pm UTC

I last purchase med trade gas and my engine light came on, the engine sounds pretty bad. Took the truck to the dealer, changed the battery, cleaned the fuel injection 7 cell, they said everything was good. drove off the lot and light came back on. Next they drop the gas tank and drained. The product that came out separated, with the gel like substances settling to the bottom with black swirls in it. The repair shop told me it was disel mixed with gas. the station above was the last place that i put gas in. Has anyone else experience any problems?

7 comments

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Dale Basi

Germantown, US

1 comments

Dale Basi of Germantown, US

Aug 24, 2008 3:28 pm UTC

I went to Chevron to fill up my daughters car. When I slid my credit card the machine told me to deposit cash I then went into the store to inquire about why the credit card was not working. The clerk charged my card $30.00 and when I went out a customer pumped $13.42 in gas from the island I paid for into a container.

I then went inside and informed the clerk and she re-set the pump. I then went back out it would not reset. I then returned to the cashier and informed her and she said I pumped $13.42, how could I have pumped the exact amout of gas that was previously pumped? I then spoke with the manager and he told me that it was my problem.

I will be contacting my credit card company because i should not be charged for gas i did not pump.

David B Kesner

Miami, US

1 comments

David B Kesner of Miami, US

Oct 29, 2008 4:27 pm UTC

I l ive in Boca Raton Fl. I was at the Yamato & Congree Gas sation on 10/29/08 just to get a car wash. They locked the keys inside the car with it running.At this point I called Boca Police Dept for police report just in case they damaged the vehicle. When the Officer arrived he told me its only civial I said yes I need it just in case something else happens. He was there for the situation in which the owner ( claimed to be nothing like how are you like Im sorry etcetc ) came out after I tried to get my money back and there broken english they said they called a Locksmith. I was told that they called a lock smith after 30 minutes a guy told me he can take me to my house to get an extra key! I said you didnt call a locksmith write in front of the Police! He said calm down your getting upset over nothing. Im thinking car is running they got to break into my car ok but I wasnt upset I knew this would happen thats why I called the police. The Policeman gave me a phone number I called they said 45 minutes. At this point Inver sseen the manager or the owner again. I was waiting and than triple AAA lock out services showed up. I said who are you he said AAA I said not Pop a Lock services he said no someone called me. So he opened the door and handed me a bill I said I didnt call you I said ok you know what I will pay it I did than the other company showed up and I had to pay him before they showed up so know at this point on a bad car wash to end with for $9.57 it costed me $108.57 plus gas wasted while it was running and no refund of anysort. I have spent hundreds of dollars over the last months on wasted over priced gas from these price gas price gougin im going to have to civial sew them and spreed this information everywhere.

govert copier

Lindon, US

4 comments

govert copier of Lindon, US

Jul 04, 2010 8:16 pm UTC

When will chevron replce the troat in city creek ?

govert copier

Lindon, US

4 comments

govert copier of Lindon, US

Jul 04, 2010 8:16 pm UTC

clean up

govert copier

Lindon, US

4 comments

govert copier of Lindon, US

Jul 04, 2010 8:18 pm UTC

when will chevron replce the trout in city creek ?

govert copier

Lindon, US

4 comments

govert copier of Lindon, US

Jul 04, 2010 8:20 pm UTC

when will chevron replace the trout in city creek ?

Sharon Mateu

Concord, US

1 comments

Sharon Mateu of Concord, US

Aug 06, 2015 10:04 pm UTC

Chevron gas station located at 2859 n main st in walnut creek California had a real issue with their gas pumps and employees on 8/6/15. I stopped to purchase gas with my credit card, swiped at pump, card was authorized but pump would not dispense gas. Next I used the button on pump to notify attendant.he told me to bring card inside. Waited my turn inside to speak with the attendant. He told me he was canceling the charge on pump 1 since no gas was pumped, and that he would have to run my card inside. Then he asked how much gas I wanted. I told him I was going to fill up. He asked how much that would be and I replied around $50.00. He saw swipped my card for a charge of $50.00, I signed and he gave me a receipt for $50 and I went back to pump 1 to get the gas asking on the way out: what if it doesn't take $50. He said it would automatically charge only the amount of gas pumped, the rest would be credited back to my account. Pump one showed ready to pump gas, but would not dispense any. I called the attendant via the same call button on the pump, no response this time.
After going back inside, standing in line again, he told me he was new and did not know what to do. He stated I would have to wait for the other employee to return and that that employee was on a 10 minute break. I waited. When the experienced employee returned he walked to the same pump which still showed ready to pump gas, even he could not get it to work and dispense any gas. This employee then printed a receipt from the pump number 1 to show no gas had been pumped and that nothing was charged. He handed me this receipt and cleared the pump...then told me I would need to swipe my card again at the pump, he swiped it for me then asked for my zip code I gave it to him, again the pump showed ready but would not dispense gas. The experienced employee then said we would have to go back inside to reset the pump and again swipe my card. I asked why as that had already been tried and did not work. Back inside we went and alas this time my credit card was declined. He asked for a different credit card. I refused and gave him the cash I had about $10. Back outside we went. The pump would still not work. He then told me to drive my car to pump 8 and he would transfer my cash transaction there. Of course there was another car at pump 8 so I had to wait again. Finally the experienced employee started that pump and I got a little gas. As I was leaving the station I noticed a fueling truck has hooked up and was pumping fuel. My 1st thought was that the pumps were dry as several customers had not been able to get their gas after having swiped their cards. My second thought was that I had just pumped gas into my car while the station tanks were being filled and that all the debris could now be in my car waiting to cause trouble.
My final and most disturbing thought was that now there was a problem with my credit card. I called the credit card company and was shocked to find that $251.00 had just been charged on my card. FRAUD! These guys were smart, but I cancelled my card. Getting a new one soon, but what a mess! I chose Chevron as I thought they were reputable.

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Chevron emails

econner@chevron.com

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6001 Bollinger Canyon Rd, San Ramon, California, 94583, United States

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