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Checkers & Rally's

Checkers & Rally's review: Rally's customer service

E
Author of the review
4:44 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

A normal sized order took more than 30 minutes to prepare. At the window, I was TOLD by a lethargic male employee to park and wait, and that the order would be brought out to me in 5-10 minutes. The order was not brought out, so I went back through the drive thru. When I asked about the order, a female employee with glasses and ponytail, shouted "[censored] you, were busy!" She continued to cuss and yell. Ridiculously unprofessional. The store, in fact was not busy; a total of 3 customers over a 40 minute span.

Desired outcome: The employees need to be retrained, if not fired

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  1. Checkers & Rally's Contacts

  2. Checkers & Rally's phone numbers
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    Customer Service
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  4. Checkers & Rally's address
    4300 West Cypress St., Suite 600, Tampa, Florida, 33607, United States
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  6. Laura
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    Jul 27, 2026
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Checkers & Rally's Category
Checkers & Rally's is ranked 42 among 57 companies in the Fast Food Chains category