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Saridethot's
Always speak Spanish ~ if no english why have makes no sense ……english common language for those from other countries!
Chaturbate no longer accepts philippines passport for age verification
Chaturbate has decided that they will now only accept a Philippines ID card for age verification. The problem with this is that it takes almost a year to get one. The government website even states it will take more then 6 months. For those who did get one they report 10 months or more.
This is not acceptable, as anyone wanting to work as a Cam Model is not going to wait a year, so Chaturbate is forcing anyone without this ID to work at other sites.
It could be their way of reducing the number of asians working, or maybe they don't care if someone would have to wait a year.
I have submitted my passport many times, always rejected.
Below is an actual response to my email to support for help.
"Support (Chaturbate)
Jun 12, 2022, 03:01 EDT
"Thank you for writing in. Please note that we can only accept the Philippine Identification Card / Pambansang Pagkakakilanlan card for age verification. "
Desired outcome: Chaturbate needs to provide a method for Age Verification that includes using a Philippines passport. Maybe also require a 2nd ID. As of yet they offer no solution, and just ignore all attempts at someone using the passport.
I am updating this complaint. I was wrong to accuse CB of being racist, as that is going to far. The biggest problem was bad communication that a solution was being worked on. That said, CB now has provided an acceptable method to accept passports, and my account has been activated. My apologies to CB for being so rude, and I do thank them for solving the problem and allowing Passports for Age Verification.
Harassment
Hello iam speaking for someone that is a chaturbate member and there is man that is stalking her online posting things on her social media accounts and harassing her in her room on a daily basis she removes him from her room but he comes back under a different name to continue to harass her. Is there anything you can do to help his username is Feelingfriskey and her username is katrinavillalobos..
Desired outcome: He must understand the harassment policy
Fake job application
Im a kenyan woman aged37, got a job offer online from a certain lady by the name of lynn (kenyan lady) she asked me to come for a job interview with my passport, took my face photos and asked me to take photos whilst holding my passport identification! She didnt call back, just found out she used my verification for your site and other sites, kindly advise
Desired outcome: Kindly remove my identity and kindly confirm if it is indeed me
banned account
Im the owner of the account Mlss_Sofl19xx about my banned account i dont do anything wrong i just try to help my co model with no payment method in there account and help them to convert there token to cash hope you will understand and let me go back work again chaturbate is my only work as a model, thank you!
ticket number: [protected]
Desired outcome: i want my account Mlss_Sofl19xx back
Banned account
hello my name is Alex aka bobby_knuckles92 on chaturbate, during my broadcast I got disconnected and it saying that my account is banned. I didnt try any scam or other stupid things like that, the only thing that I did was calling a customer some names because that was his fantezy (master slave thing) and I got tokens for that, what I can do to get my account back? I didnt get any replay from the support. the account is new and I still have some bucks made in it? I will receive the payment? thanks alot
Desired outcome: please unban my account bobby_knuckles92
Lilicarter_
Lilicarter scammed me in what I thought was a real relationship for three years. I sent her and her family almost $15,000 usd over one year. I want her to refund all of my money because she makes way more than I do on chaturbate fancentro and onlyfans. I filed a police report against her and her friend.
I’m Would like to write this as a formal apology and retraction to the above complaint I did write about Lilicarter. As it turns out, she was not the one who scammed me out of my money, it was an entirely different person completely. I realize that my words have negatively impacted her and the views she may receive on her page. And to you Lilicarter, I do sincerely apologize even though you already know this. I hope that in turn by people reading this they change their opinion of this wonderful woman, visit her when you can and show her the support that she deserves. Being scammed is not fun, but when you find out the truth behind it, and meet the real person you see things for the bigger picture that it is. And lastly, I would like to add that not all people are bad or corrupt individuals. If you take the time to get to know someone after something negative and see them for they really and truly are, that helps you grow more as a person and also helps you find humility in yourself and to not judge a book by its cover.
Me gustaría escribir esto como una disculpa formal y una retractación de la queja anterior que escribí sobre Lilicarter. Resulta que ella no fue la que me estafaba con mi dinero, era una persona completamente diferente. Me doy cuenta de que mis palabras la han afectado negativamente a ella y a las opiniones que puede recibir en su página. Y para ti, Lilicarter, me disculpo sinceramente a pesar de que ya lo sabes. Espero que, a su vez, las personas que leen esto cambien su opinión sobre esta maravillosa mujer, la visiten cuando puedan y le muestren el apoyo que merece. Ser estafado no es divertido, pero cuando descubres la verdad que hay detrás y conoces a la persona real, ves las cosas para el panorama general que es. Y, por último, me gustaría añadir que no todas las personas son personas malas o corruptas. Si te tomas el tiempo para conocer a alguien después de algo negativo y verlo porque realmente lo es, eso te ayuda a crecer más como persona y también te ayuda a encontrar humildad en ti mismo y a no juzgar un libro por su portada.
I have resolved this complaint. This model was not the one who scammed me. If you could please remove the complaint from your site I would greatly appreciate it.
I’m black African American model
I suffer anxiety and other things which causes me not to be able to work regular job. I struggle with outbursts etc. instead of cb trying to support my struggles they make them worse. Stop my customers from being able to find me. Puts me in lower rank even though my customers love me then try and punish for every single mistake. Then gaslight me every-time I have faith things will get better. Very sick demented people. Gets mad because my personal life seems happy and try to interfere with that even though I have a long history of trauma. They claim to care about their models but only care about who they can use as a protégé for other models to copy to help them make more money and suck dry instead of showing appreciation for all that I add to the site. If your husband cheats with someone who looks like me. You know why. Karma does not discriminate like you all do. Sorry
Desired outcome: For them to seek therapy for Narcissistic disorder
models on air
Why where Ava Darling and PrettyPinkPussy banned. There must be something wrong with your system when 2 women, fully dressed, cannot chat together. Please do something and quickly to have your employees trained properly. This stupidity wouldn't have happened if the employees had rules. Sorry, but I get pissed off when I see this sort of thing happening and yet, on other channels there a models who look like they are only 10 years old, making out with their father.
Desired outcome: Unbanne these models, please
Chaturbate
My name is Chris and my screen name is Ruffdoggy2022.
I have not been on Chaturbate for about four weeks now as I have been traveling.
I log in tonight, after I had bought like 2000 tokens that I paid for, and I got the notice that "We have reason to believe that you have violated our terms of service. Therefore, your account has been banned."
I am only spectator participant in Chaturbate, and I always try to follow the rules and I tip the models very well.
There was no incident where I allegedly violated their terms of service. This seems like an algorithm decision much similar to the way they do this (ban people) in Twitter and Facebook.
To be clear, I did not violate their terms of service, and am a good customer as I purchase a lot of tokens.
Desired outcome: I would like to get my account and my tokens back. That was like a $300 purchase and I was expecting them to be there. I would like them to restore my account and restore my tokens. Thank you.
banned for no reason stated
my account is purpur_mechty
i made a few hundred tokens one morning and suddenly i'm inexplicably banned without any response
i'm unpaid and i have no idea why
Desired outcome: unban me
Monthly Subscription Charge that I didn't apply for!
There was this day that I decided to buy some tokens to both try and experience having to give some tokens to a cam model that I adored. However, I was not aware nor was I told that that purchase I made had a hidden subscription linked with it. I only knew that fact after 4 months due to a deficit in my monthly budget. I would have known such subscription existed if such information reflected with my Chaturbate account, but no, they don't bother showing that. After thoroughly checking through my bank passbook, there I discovered that such amounts were done by MMBILL.COM, and I immediately researched what it was and found out about it being Chaturbate's "discreet" billing system - which now I call their discreet stealing system!
I tried unsubscribing from it manually through my account but I couldn't find any links or info regarding the said subscription. They don't steal cheap!
Desired outcome: I would like to have my money back! and STOP the subscription that Chaturbate has tied me with.
Banned chaturbate
good my username is bouncetitsdeeax, my account was banned now three months and do not understand why I came over email and the same answer: we have reason to believe that you have violated our rules, I am on this site for five years, I made contributions to the site and were even times when I was on the first page, do not understand why they are banned, if I'm wrong I take, I'm sure that each model has wrong but I did so badly to be banned?
I really want work again and I no understand why I am banned permanent
She asked for money
She's playing with me she ask me for money and she give her phone number she wann to see me i was flying to bogota she name is luz elena barahona vega that works name is jlo she is too facke
They allow their models to be harassed, they discriminate, they torment and over step boundaries
This site’s staff and/or partners (Colombian studios) hacked my devices last year and this year. They stalk my personal life outside of sex work. Slow up my traffic, deletes my gainned followers to keep my fan count low, tampers with my feed and computer which is a violation of federal law. I’ve contacted BBB and the FBI as well. Shortly after banning my account December 15th 2021 from being harassed to the point of mental breakdown. They attempted to harass me even further by contacting me on fake phone numbers etc. They even verbally attacked my daughter to the point where I had to wash my computer clean to new, change my phone number and my phone. When I returned 6 months later everything was fine until I stood up to bullies 1 day on cam. That day as I performed with over 500 visitors in my chat they deleted every single follower that I’d gained. They discriminate depending on nationalities, standards of beauty whether customers love us or not. They under-pay and/or provide less traffic to their least favorites while still taking %50 of what we make. This site also allows Colombian studios to hack and tamper with models and customers private information.
Desired outcome: Justice for emotional trauma, equality and to be treated with respect, humanity and compensation of all my contributions to this site for the past 7 years. Enforce privacy.
unauthorized charge to my bank acct credit card #[protected]
On April 28 2022 $39.99 was charged to my bank account. I did not approve or request this. I am asking for a complete refund and do not charge anything else to my credit card or bank. I am the only person who has access to this account . I am 73 yrs. old and have no interest in your smut. If there were any other previous charges credit all of them. I can be reached at [protected]. Paula Ruth
Desired outcome: I would like a full refund and a response as soon as possible.
Wrongfully banned
In April 2022 I was permanently BANNED from my account, for NO VALID REASON! I had not broadcasted in over a month prior to this banning taking place. I had only logged in to access my account and to view other models. I do have over $500 in tokens that I am not allowed to access which is now theft! I have no access whatsoever to anything of mine that is in my profile, no access to my photos and videos no access to my payout history which I need for taxes. This is wrong and not lawful and I will push this to the full extent of the law. What makes it even worse is that you are pretty much told that most likely you will not get a response from anyone due to being banned, and there's nothing really you can do about it. That is the most unprofessional thing I have EVER heard in my life! To not be given an opportunity to have a discussion with some one about the issue, to not be given an explanation as to the WHY behind the decision, and to be downright ignored and then ROBBED, IS FOUL! Worst managerial practices I've ever witnessed take place.
Desired outcome: First and foremost I want an immediate payout for the $600 I have in tokens, then i want access to my profile so that I can delete everything off it and to gain access to my past earnings for tax filing purposes.
Scammed by a model
On 20/04/22 I agreed to pay a certain amount, specifically 150 tokens, for services by a model "freakymariaxxxx" and then she refused to give those services and requested more. I have provided screenshots of our dialogue below.
Desired outcome: i demand a full refund of the 150 tokens spent for this service
Account banned
I have been a good customer and visited Chaturbate daily, spending hundreds of dollars every month. When I attempted to sign on April 14, 2022 in the afternoon I found out that my account has been banned. I honestly have no idea why this has happened, plus I still have 1500 tokens outstanding. I have sent numerous emails requesting clarification of the ban and what can be done to rectify the situation. I have received their standard reply indicating that I would hear from a customer service person shortly, it is over 24 hours now and no reply.
Desired outcome: I want to know why my account has been banned and what can be done to correct the situation. If there is a legitimate reason that I am guilty of then I want credit for the outstanding tokens.
A model who used to work with us and ended up owing us money from some rent money we lent her
Hello support, maybe you can help me? The following email is to file a complaint against the model: Franci Nicol Galvez Toro who previously worked with us (the studio is: rubenstudio) on the account: sweettcandy_
She currently works with the account: _tokyo01
This model left us owing more than 1500 dollars which we lent her to pay her rent, we insist that she pay but she does what is not with her, please we ask you if it is possible to suspend this model from chaturbate, we see that she is working with another studio and she is doing good in the site but she doesn't want to pay.
Thank you very much for your attention!
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Chaturbate. Make it specific and clear, such as "Unauthorized Charges from Chaturbate" or "Poor Customer Service on Chaturbate."
4. Detailing the experience: Describe your experience in detail. Include key areas such as:
- The nature of the problem with Chaturbate, whether it's about billing, account access, service quality, or any other relevant issue.
- Specific details about any transactions you had with Chaturbate, including dates, amounts, and the expected service.
- Steps you have taken to resolve the issue with Chaturbate, including any communication with their customer service.
- The company's response to your attempts to resolve the issue, if applicable.
- The personal impact of the issue, such as financial loss, stress, or time wasted.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue with Chaturbate. In the 'Desired Outcome' field, clearly state what resolution you are seeking, whether it's a refund, service improvement, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is coherent and that all the facts are correct to avoid any misunderstandings.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Chaturbate on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your complaint for any responses or updates. Regularly check your account on ComplaintsBoard.com to see if there has been any follow-up or resolution offered by Chaturbate or other community members.
Overview of Chaturbate complaint handling
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Chaturbate contacts
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Chaturbate phone numbers+1 (949) 274-7960+1 (949) 274-7960Click up if you have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number 0 0 users reported that they have successfully reached Chaturbate by calling +1 (949) 274-7960 phone number Click up if you have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number 0 0 users reported that they have UNsuccessfully reached Chaturbate by calling +1 (949) 274-7960 phone number
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Chaturbate emailssupport@chaturbate.com100%Confidence score: 100%Support
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Chaturbate address23615 El Toro Rd № X344, Lake Forest, California, 92630, United States
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