Menu
Write a review
File a complaint
CB Mobile and Cell Phones Chatr Over 2 weeks of getting nowhere email & phone tags with chatr president' s office
Chatr

Chatr Over 2 weeks of getting nowhere email & phone tags with chatr president' s office

J
Author of the review
6:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

As per my post at this site dated July 26, 2025, I FINALLY got to this so-called 'Chatr President' s Office' after almost 2 months struggling with Chatr online support over a no more than $18 that Chatr refused to refund me since I switched my phone to Rogers on June 8/25.

When Chatr was all pure Chatr, people working at this 'preasident's office' were much more approacheable & reachable back then.

Now, Chatr is part of the Rogers group, this president's office 'advisers' are to me all robot like with totally no human touch or sense & seemingly they all quite ENJOY torturing & playing games with decent customers wanting to resolve their disputes /issues with them in a timely manner.

Since July 25, Bruno at ext 7023 & then Steve at ext 7027 have been sending me totally pretencious emails stating how much they wanted to resolve my issues, etc. Turned out to be all trash talks & fakes as these people at this so-called Chatr & also Rogers President's Office NEVER ANSWERED THEIR CALLS ALL DAY, EVERY BUSINESS DAYS. They NEVER called back at a time I left at their voicemails as per their email requests, SMSs, etc. This nonsense & ridiculous email & phone tags over a $18 no refund dispute has been going on since July 25/25 & still goes on with no hope that I can get to talk to ANY OF THESE PEOPLE AT ALL at this useless 'Chatr president's office'.

Such a bunch of NON-RESPONSIVE, CARE-LESS, ABSOLUTELY PRETENCIOUS CHATR & ROGERS ADVISERS WHO DO SUCH A SUPERFICIAL JOB THAT THEY CARE WHILE ACTUALLY THEY CARE ONLY KEEPING THEIR JOBS & THEY EXCEL BY NOT ANSWERING INCOMING BUSINESS RELATED CALLS & NOT RETURNING BUSINESS RELATED MESSAGES AT ALL!

0 comments
Add a comment

More Chatr reviews & complaints

View all Chatr reviews and complaints