As per my post at this site dated July 26, 2025, I FINALLY got to this so-called 'Chatr President' s Office' after almost 2 months struggling with Chatr online support over a no more than $18 that Chatr refused to refund me since I switched my phone to Rogers on June 8/25.
When Chatr was all pure Chatr, people working at this 'preasident's office' were much more approacheable & reachable back then.
Now, Chatr is part of the Rogers group, this president's office 'advisers' are to me all robot like with totally no human touch or sense & seemingly they all quite ENJOY torturing & playing games with decent customers wanting to resolve their disputes /issues with them in a timely manner.
Since July 25, Bruno at ext 7023 & then Steve at ext 7027 have been sending me totally pretencious emails stating how much they wanted to resolve my issues, etc. Turned out to be all trash talks & fakes as these people at this so-called Chatr & also Rogers President's Office NEVER ANSWERED THEIR CALLS ALL DAY, EVERY BUSINESS DAYS. They NEVER called back at a time I left at their voicemails as per their email requests, SMSs, etc. This nonsense & ridiculous email & phone tags over a $18 no refund dispute has been going on since July 25/25 & still goes on with no hope that I can get to talk to ANY OF THESE PEOPLE AT ALL at this useless 'Chatr president's office'.
Such a bunch of NON-RESPONSIVE, CARE-LESS, ABSOLUTELY PRETENCIOUS CHATR & ROGERS ADVISERS WHO DO SUCH A SUPERFICIAL JOB THAT THEY CARE WHILE ACTUALLY THEY CARE ONLY KEEPING THEIR JOBS & THEY EXCEL BY NOT ANSWERING INCOMING BUSINESS RELATED CALLS & NOT RETURNING BUSINESS RELATED MESSAGES AT ALL!
Do not use Chatr...it may be cheap but you will soon find out that the Customer support and their IT team do nothing to assist and it seems clear that all they want to do is keep a clean sheet so issues are basically shutdown as being our problem rather than their problem...I certainly would not reccommend anyone using them.