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Chase Bank / JPMorgan Chase Bankchase bank account

1

My nieghbor is an elderly woman. She got a call from a so called certified Microsoft repair man claiming he was responding to her computer issues. She recently did call someone about it but it just wasn't this person . She believed that is was so she allowed him to access her computer remotely and he stole 600 from her. She called the police she filled out all she had to with chase. And Chase bank won't return her money because they claim it came from her ip Address. This poor woman is on a fixed income . She even has threatening texts from this man. I'm disgusted chase won't return her money

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