Champion Windows review: Windows seal has failed and windows are foggy

Champion Windows were purchased on 3/06/2006 with down payment of $2613 via Visa card final payment of $5226. via Visa card on 04/13/2006.
Customer ID: 943 Dot Davidson 15206 SE Market Ct. Portland, OR 9723. {2006 telephone number [protected] } 2021 new phone number [protected].
Representative was Steve Terrell.
The windows came with a lifetime limited warranty."all champion vinyl-sash dual glaze weather-weld high performance window and patio doors are guaranteed for as long as you own them. No charge for any necessary repair, parts, labor or material due to any manufacturing or installation defect. Additionally: no charge will be made to the original purchaser for glass seal failure and no charge will be made to the original purchaser for screen repair."
Customer Name: Davidson
Customer # 06-1781-W.
I have called several times for someone to come measure so replacement can be made and Champion does not honor the request.