SUBMIT A COMPLAINT

CeX / WeBuy.comreceipt

1
S Oct 07, 2019 Review updated:

I brought a tablet in 30/07/09 from Cex, the next day I purchase something from Argos. One day apart and once again your receipt has severely faded. I had a receipt with money on it to spend £24 at a later date and it also faded so I couldn't use it, despite the extremely long claim time you offer to customers. To me this is a con... Your receipts fade so the customers lose out. I'm pretty disgusted. See my example attached.

receipt

Responses

  • El
    El Chupacabra Feb 25, 2020

    Dude it's TEN YEARS. It's not a CON, more like hard to predict. However, you could scan the receipt and if as it should it has a unique code on it, then that's not useable more than once even if one duplicates the paper receipt, so should be acceptable as proof of transaction. Make this point to them directly.

    0 Votes
  • El
    El Chupacabra Feb 25, 2020

    Scan the receipt next time, or even enhance it visually with software and reproduce the code if possible.

    0 Votes

Post your comment