I bought a HTC ONE yesterday in your Bray store. I expressed my desire to buy the phone as I would be using it for its camera, upon which, the store clerk suggested the above model. Once I charged the phone, it became apparent that the camera didn't focus at all. I raised this issue with a different store clerk when I returned less than 2 hours later, on which she offered me store credit.
As per the sale of goods act and supply of services act, I wish to exercise my right to a full refund of €105 as the product bought is defective and not fit for purpose. A voucher will not suffice.
Just to add that I have bought many a phone from this store and have never had any issues. Please get back in touch asap as that money needs to go towards a camera phone that does work and this is now delaying business.