The complaint has been investigated and
resolved to the customer's satisfactionResolved Certs, Inc. — Save yourself the trouble!
resolved to the customer's satisfaction
My experience after sitting through a 90 minute presentation and was promised 2 RT Airline tickets, 3 nights stay at Hyatt, $50 gas reward and $30 Darden gift card, is one I would like to share to educate others about a lesson I learned.
Be sure when it says POSTAL money order not to get one at a bank. They will not honor it! You don't have another chance! Certs, Inc. (supervisor name is Seneca) says "You are not in compliance and the offer remains void. This information is final and do not submit any documents to reinstate your certificate. The offer remains voided due to invalid or missing information on your part." It is a very cold letter and it actually is a form letter with a place to check of that says "Deposit was not in US Postal Money Order form." If there is actually a place for them to check this off, it must happen a lot and they don't seem to be in too big of a hurry to clarify this in their initial "requirements" instructions. They could at least add a sentence that says (be sure to go to a post office for your money order and not a bank). What a let down! There is no room for human error when you send in the requirements! No heart by this company whatsoever! They say it is a "promotion" and aren't making any money from me, though they are from the travel club using them. They don't care about me at all. For 40 years I have avoided these postcards in the mail and finally decided to try one and should have waited another 40 or never at all. Just be careful out there.
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