The complaint has been investigated and
resolved to the customer's satisfaction
Certs, Inc.Save yourself the trouble!


My experience after sitting through a 90 minute presentation and was promised 2 RT Airline tickets, 3 nights stay at Hyatt, $50 gas reward and $30 Darden gift card, is one I would like to share to educate others about a lesson I learned.

Be sure when it says POSTAL money order not to get one at a bank. They will not honor it! You don't have another chance! Certs, Inc. (supervisor name is Seneca) says "You are not in compliance and the offer remains void. This information is final and do not submit any documents to reinstate your certificate. The offer remains voided due to invalid or missing information on your part." It is a very cold letter and it actually is a form letter with a place to check of that says "Deposit was not in US Postal Money Order form." If there is actually a place for them to check this off, it must happen a lot and they don't seem to be in too big of a hurry to clarify this in their initial "requirements" instructions. They could at least add a sentence that says (be sure to go to a post office for your money order and not a bank). What a let down! There is no room for human error when you send in the requirements! No heart by this company whatsoever! They say it is a "promotion" and aren't making any money from me, though they are from the travel club using them. They don't care about me at all. For 40 years I have avoided these postcards in the mail and finally decided to try one and should have waited another 40 or never at all. Just be careful out there.


  • Ra
    Randall C Nov 14, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I agree. Contact the Florida Attorney General about these people!!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.