Certs, Inc. β€” Reward for time spent viewing travel club

G
This review was posted by
a verified customer
Verified customer

Having sat through several hours of twisting my arm to purchase a vacation club and forcing them to except my refusal, I agreed to take the SW Airline tickets for the taking time out of my busy day (evening). I looked at the forms and thought, "what a waste of time." But sent the first group off to VIP Travel. They returned them informing me I had forgotten to send them certified mail. I re-sent them certified. I then got the forms from Certs, Inc, I read the material over & over and highlighted what needed to be done. I could not choose a 2nd time to travel because I was being honest and that was the only time I had off from my job for the next 12 months. Three weeks later I received a non-compliance letter saying the offer was now void because I did not follow directions. They returned my postal money order made out to them of course. The post office said they would give me my money back IF I had all the documentation/receipts that they gave me. I had kept all the info because I was skeptical at the start. BUT what a waste of time, travel, and money FOR NOTHING. (4 hours of wheeling-dealing with the Resort Club, 2 hour travel time to go & return, and the post office expenses - travel, certified mail, money order.)

Responses

  • Eo
    eob Feb 07, 2010

    We had the same sad story about Certs, Inc., VIP Travel, Celebrity Productions, PTS Travel, Casablanca Express. Seems like they are all scamming together on these so called "free" vacation pkgs. We too sat through a presentation from Leisure Club and promised this 3-day 2-night vacation, with free rental car, gas card AND dinner card, with the promise of a "low" up front fee. NOT - Month after month all these companies kept asking for more and more deposits and fees, until we said enough is enough
    If you have had any problems getting your refunds back, please report them to the BETTER BUSINESS BUREAU. I have started reporting on bbb.com and have gotten a partial refund from 1 company, so far.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem