Century Link, formerly Embarq, is the worst company to do business with. I have had phone service with the same company for 13 years. I missed last months payment and they shut off our phone, dsl and email accounts. The payment was a oversight and sent a check 4 days before the new due date. Century link is a total rip off and I would recommend using a different company for your phone service. Or better yet - start hitting these over prices telecommunications companies were it really hurts and go cellular. Heck I have not even used my home phone in years. Also, I have 3 business lines with them and 2 dsl accounts. Guess what, come Monday morning they will all be switched to a different company!