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CDI College review: Cybersecurity Specialist Course

L
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12:18 pm UTC
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I am currently cybersecurity student and I should have achieved my course on May 6th 2022.

I should but, because of facts I am not responsible about, precisely decisions made by CDI College with no explanation and without providing any legal basis, my course has been postponed twice, to May 13th then to May 20th.

My practicum, scheduled to end on May 20th, has been abruptly ended two weeks and a half before its end, as I was concerned about the fact there was no learning and the topics listed in the contract where not provided by the host, so I expressed this issue to the practicum coordinator as written in the contract. Since then no way to get any answers to my questions, my emails have been ignored, and after ten days I have been notified that I was dropped off as a student, that the process would take about four to five weeks so I would, maybe, be able to redo a practicum in... July 2022.

I contacted the supervisor who reproached me that I asked to much and the host could not provide the tasks listed in the contract... All my requests since then have been ignored, I contacted the upper supervisor and didn't get any satisfactory answer, I escalated again and the person didn't acknoledge my email and, of course, didn't answer me.

That means I am deprived of any possibility to achieve my practicum and graduate, I found a potential host two weeks ago but couldn't proceed as CDI college refused to provide me dates for the practicum, I found another host who seems eager to provide me a valuable work experience but I still have no practicum dates and no answer from CDI college.

My request for legal document justifying such actions have been ignored, so I can believe there's no legal basis to justify my current situation.

Desired outcome: Please address the situation so I can enroll in a practicum and achieve my course in a timely manner. This is an emergency.

CDI College response
Jun 03, 2022 7:37 pm UTC
CDI College customer support contacts
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Suite 710-626 West Pender St., Vancouver, BC, V6B1V9, CA

Website

www.cdicollege.ca

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Hi Lorraine - we’re sorry to hear that you felt this way about your experience. We always strive for 100% satisfaction and continue to look for ways that we can improve. We would like to speak with you about it – we will have someone reach out directly, or you can send us an email at info@cdicollege.ca.
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