Price gouging, taking advantage of customers
Because of Hurricane Dean I was forced to end my vacation in Grand Cayman prematurely. I couldn't get a flight on my airline (American Airlines), so I got a seat on Cayman Airways. I was charged $650 for this flight.
When I got home I looked on the internet for the 'normal ' prices for Cayman Airways for a flight from Grand Cayman to Miami. The posted price was $232 for a one way flight.
Cayman Airways took advantage of me and many other people during a crisis. This is price gouging. Unethical business practices like this should be made known and companies called to account for their actions.
The complaint has been investigated and resolved to the customer’s satisfaction.
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