Brook and York’s earns a 1.0-star rating from 1 reviews and 0 complaints, showing that the majority of jewelry enthusiasts are dissatisfied with their purchases.
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Scammy!!
They refuse to publish a negative review left on their site! Wrote me 6 months after I left the review asking for all my personal info. I submitted it and they will not publish it. They only put positive reviews on their site which is deceptive and scammy!
For a company that touts that they are US based and everything is made in the US - why am I getting the circumference of a bracelet as 2inches? You politely call to try to explain to someone and get routed to a country that speaks no English. A 2inch circumference is smaller than a ring! 6 months later they wrote me about my review! 6 months!
Recommendation: Go elsewhere.
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Is Brook and York Legit?
Brook and York earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Brook and York has registered the domain name for brookandyork.com for more than one year, which may indicate stability and longevity.
Brookandyork.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Brookandyork.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Brookandyork.com you are considering visiting, which is associated with Brook and York, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Brook and York website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Brookandyork.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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Brook and York Contacts
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Brook and York phone numbers+1 (800) 868-0689+1 (800) 868-0689Click up if you have successfully reached Brook and York by calling +1 (800) 868-0689 phone number 0 0 users reported that they have successfully reached Brook and York by calling +1 (800) 868-0689 phone number Click down if you have unsuccessfully reached Brook and York by calling +1 (800) 868-0689 phone number 0 0 users reported that they have UNsuccessfully reached Brook and York by calling +1 (800) 868-0689 phone number
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Brook and York emailswecare@brookandyork.com94%Confidence score: 94%accessibility@brookandyork.com79%Confidence score: 79%press@brookandyork.com78%Confidence score: 78%Communicationwholesale@brookandyork.com76%Confidence score: 76%Salesvcao@brookandyork.com60%Confidence score: 60%calix@brookandyork.com60%Confidence score: 60%
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Brook and York social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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