Carflexi — unauthorised credit card charges
I booked a car to be picked up and returned in Nice (France) from 10th until 13th October through CarFlexi.com.
As I often book cars online, my experience is that car rental companies / car rental websites are always trying to get more money out of you so I have been very careful when selecting a service that was ALL IN!
Car picked up and returned without damage and the tank full.
Next thing we get a Euro 228 deduction from our credit card.
Several emails with Firefly later they are arguing that we didn't check the box for crossing borders and for that reason we were charged this upon collection of the car. However, nobody ever made us sign anything and we never agreed to this.
We have handed the case to our lawyer but would appreciate if this could be looked into and hopefully solved in an easier way.
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