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Careington International Corporation
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Careington International Corporation
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11 complaints
5 resolved 6 unresolved
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G
2:07 pm

Careington International Corporation - Unauthorized dental insurance premium

To Whom it may concern:
On December 6, 2021 Careington Internat (972-335-6970 TXUS withdrew $149.00 from my checking account. Since you charged me you can reverse this amount. We are requesting a refund for unauthorized charge, no evidence of an account with our name, and our dentist is no longer on your list.
Please contact us at [email protected] or 209*499*2638.
Thank you.
Yolanda DeVore
Garry DeVore

Desired outcome: Refund

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M
6:19 pm

Careington International Corporation - Fraudulent charge to my bank account.

I have never had contact with this company yet on 9/21/21 I was notified by my bank that a debit had come through my account from Careington International located in Frisco, Tx. for the amount of $119.00. I canceled my debit card and have since filed a formal complaint with the Texas Attorney General's office and upon their advice, since I live in another country and it was a financial transaction, the matter is also under the Federal Trade Commission's jurisdiction where I have also filed a formal complaint. I have been in contact with the company directly and they say they can not find a record of the charge although I have documentation from my bank proving otherwise. They have assured me that the matter will be resolved but still I wait. My bank and Visa will do an investigation as well since it involves fraud and eventually my funds will be returned.

Desired outcome: return of my fraudulently taken funds

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1:25 pm
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They are selling discount plans and working with dentist that do not give any discounts; it is just a way of charging innocent people to get them to go to their offices. It is a scam. They charge a renewal without prior notice. They have a list of dentists or dental office and even provide a list of prices for procedures that their list of dentists do not...

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2:00 pm
Verified customer This complaint was posted by a verified customer. Learn more
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They will auto renew your policy $129. 00 without notice and did not offer to refund the money when i contacted them a few days after they charged my credit card even after i had changed my credit card number they still charged me without any notice! I am having to dispute the charge through american express in hopes of getting a refund. Carrington also did...

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R
4:42 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

I purchased the Careington 500 dental plan. When I went to the dentist I was informed that they did not provide all the services list on the plan I purchased. They did not do root canals or caps. When I called Careington I was informed that they are not responsible for what the dentist offers even though Careington listed those things as available. So save your money THEY ARE A RIP OFF!!!

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B
9:49 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

When you look at the website it says for prices on certain dental charges: Its shows what the provider will charge you, so its what you would pay for a crown. I went to the dentist in Sept. and had to get a bicuspid crown upper right side. The plan says you pay $ 446.00 dollars. So I thought well thats a good plan. Well guess what? What you see as to what...

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O
5:39 pm

Careington International Corporation - Careington done nothing while accurately debiting my account every month.

Back in May 2008 I was looking for an affordable health insurance plan on line and left my phone number on one of those web sites which offer "affordable insurances". That is how I got a phone call from Careington. They offered me not an insurance but a discount plan which sounded reasonable to me ($50 a month and 60-70% discount on every doctor's visit, pharmacy etc.). So I subscribed! After a month or two I had to take my 4 y.o. daughter to pediatrician for an yearly check up. At the office I paid (according to the plan) 30-40% of the total amount (about $160) and was happy! No more expensive monthly payments (which used to be from $250-350)! Then after 6 months (it was the end of the year 2008) I got a statement form the doctor's office with the amount that i still need to cover. I called Careinton right away and their rep told me that I do not need to worry, I covered my part and "don't know anything". OK! One year passed. A few days ago doctor's billing dept contacted me regarding that matter, stating that I do need to pay. I call Careington again. They're trying to figure out what's going on. I am on hold. The lady-rep (while searching in the system)is murmuring something about duplicate charges...then she sighs "it is weird..hmm..." I start getting inpatient and she goes "let me contact that doctor's office). Sure! Please... When she called back after a short while she said "yes, they're billing you correctly, it is your responsibility to pay the requested amount" etc. Disappointed, I asked her what about 60-70% discount?! She replied -"oh, no, we NEVER offered such a discount, we offer 30-40%, you were told wrong, and we apologize.." ! Another way around?! False. I remember well what I was offered. And the apogee of the story was when I received FINAL NOTICE from the doctor with the description of services provided and the cost...it was clear then that they are billing me for the FULL amount which was supposed to be paid by the Careington. We are not even talking now about 30% of discount. Looks like Careington done nothing while accurately debiting my account every month.

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2 comments
L
Sep 10, 2013 9:46 am

you took 75.00 from my checking account t with out letting me know ... thus leaving me at risk of checks out, returning to me as bad...I would like to stop any business with

L
Sep 10, 2013 9:48 am

would like my money returned to my account...

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2:23 pm
Verified customer This complaint was posted by a verified customer. Learn more
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Heather V. at Careington Dental agreed that the dentist over-charged me by not using the fee schedule he had agreed to. But when the dentist (Dr. Mordehay Rubinchik DDS of Woodland Park, NJ) didn't want to return my over-payment, he lied and said that I was being charged $100. for a missed appointment---- never missed an appointment!!! Heather V. at...

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O
11:26 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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On Thursday, Aug 25 2011 I was suffering from some inflammation of the gum above my wisdom tooth. I set out to look for a dental discount plan and called a dentist from Careington's list to confirm the fees as listed by Careington for an oral exam and a bite-wing x-ray. They quoted me $28.00, which was correct. I joined the plan and saw the dentist the same...

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4:58 pm
Resolved
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This was my first and last experience with this company. I contacted them initially after googling dental insurance. I downloaded a fee schedule that was a total fabrication filled with misleading fee comparisons and outright fraud. What is worse is that when i went to the dental office that supposedly accepted the plan for a teeth cleaning they totally...

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S
1:06 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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CANCELLATION REVIEWThe Company reported 1, 773 cancellations between April 1, 2005 and October 31, 2005. Asample of 223 cancellations was reviewed for compliance with Section 636.208, Florida Statutes.The statute requires a full refund of all periodic charges if the member cancels within 30 days ofthe effective date of enrollment and returns the membership...

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+1 800 400 8789 +1 800 290 0523 More phone numbers
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