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Careington International Corporation

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Careington International Corporation Customer Service Contacts

+1 800 290 0523 (Member Services)
+1 866 442 2780 (Brokers)
+1 866 222 2558 (Business Sales)
+1 800 441 0380 (Dental Network)
7400 Gaylord Parkway
Frisco
United States - 75034
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
SatClosed
SunClosed
Mailing Address
Attn: Provider Relations, P.O. Box 2568, Frisco, TX 75034

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Use this comments board to leave complaints and reviews about Careington International Corporation. Discuss the issues you have had with Careington International Corporation and work with their customer service team to find a resolution.

Complaints & Reviews

Careington International Corporation — Discount plan for dental work

They are selling discount plans and working with dentist that do not give any discounts; it is just a way of...

Careington — Beware! Auto renewal no refund

They will auto renew your policy $129. 00 without notice and did not offer to refund the money when i...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Careington — service limited

I purchased the Careington 500 dental plan. When I went to the dentist I was informed that they did not...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Careington — Internet web site

When you look at the website it says for prices on certain dental charges: Its shows what the provider will...

CareingtonCareington done nothing while accurately debiting my account every month.

Back in May 2008 I was looking for an affordable health insurance plan on line and left my phone number on one of those web sites which offer "affordable insurances". That is how I got a phone call from Careington. They offered me not an insurance but a discount plan which sounded reasonable to me ($50 a month and 60-70% discount on every doctor's visit, pharmacy etc.). So I subscribed! After a month or two I had to take my 4 y.o. daughter to pediatrician for an yearly check up. At the office I paid (according to the plan) 30-40% of the total amount (about $160) and was happy! No more expensive monthly payments (which used to be from $250-350)! Then after 6 months (it was the end of the year 2008) I got a statement form the doctor's office with the amount that i still need to cover. I called Careinton right away and their rep told me that I do not need to worry, I covered my part and "don't know anything". OK! One year passed. A few days ago doctor's billing dept contacted me regarding that matter, stating that I do need to pay. I call Careington again. They're trying to figure out what's going on. I am on hold. The lady-rep (while searching in the system)is murmuring something about duplicate charges...then she sighs "it is weird..hmm..." I start getting inpatient and she goes "let me contact that doctor's office). Sure! Please... When she called back after a short while she said "yes, they're billing you correctly, it is your responsibility to pay the requested amount" etc. Disappointed, I asked her what about 60-70% discount?! She replied -"oh, no, we NEVER offered such a discount, we offer 30-40%, you were told wrong, and we apologize.." !!! Another way around?!!! False. I remember well what I was offered. And the apogee of the story was when I received FINAL NOTICE from the doctor with the description of services provided and the cost...it was clear then that they are billing me for the FULL amount which was supposed to be paid by the Careington. We are not even talking now about 30% of discount. Looks like Careington done nothing while accurately debiting my account every month.

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    • Li
      Linda Knight Sep 10, 2013

      you took 75.00 from my checking account t with out letting me know ... thus leaving me at risk of checks out, returning to me as bad...I would like to stop any business with

      1 Votes
    • Li
      Linda Knight Sep 10, 2013

      would like my money returned to my account...

      0 Votes

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    Careington — Fraud

    Heather V. at Careington Dental agreed that the dentist over-charged me by not using the fee schedule he had...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Careington — Recommended dentist did not honor fees

    On Thursday, Aug 25 2011 I was suffering from some inflammation of the gum above my wisdom tooth. I set out...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Careington — Poor / nonexistant discounts

    This was my first and last experience with this company. I contacted them initially after googling dental...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Careington — fraud

    CANCELLATION REVIEWThe Company reported 1, 773 cancellations between April 1, 2005 and October 31, 2005...

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