Careemunauthorized credit card charges

M
This review was posted by
a verified customer
Verified customer

Hi,

I have notified with [[protected]] Receipt for trip on May 14, 17:45 (GMT+0200) EGY - EGP 18
My credit card has been charged for that
although I haven't taken this ride!!! This is an SECURITY ISSUE I need to know how I got charged for trip that I haven't taken and how could this has happened? meanwhile I will suspend my credit card it's urgent and I will delete my Careem account until you get back to me, it is really frustrating

For your action

Responses

  • Ne
    Neha J May 24, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Same happened with me today. I also received Invoice No [protected] which is charged EGP 94. I guess this trip taken in Egypt and I am sitting in UAE. How this is happening I don't understand. This is serious issue which needs immediate attention. I had to block my Card due to this.

    -1 Votes

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