Captain D's review: Pieces of a box in my food and horrible service

I ordered the Deluxe Seafood Platter, mozzarella sticks and a medium Dr Pepper. When I received my food I had some greenish blue strings coming out of my shrimp, my fish and crab cakes were very greasy. I placed my order in the drive thru so I drove back around and notified the young lady working the window that I was coming back around and what the problem was. I got back to the window and she was on her cell phone and didn’t acknowledge that I was there until I blew my horn. The manager came to the window I explained to her the issue and she said that just a piece of box like people eat boxes and it’s normal. She quickly said I’ll make you some more shrimp and went to the back. I am a Dietary Manager and the situation was handled wrong from the beginning my food should have been replaced no questions asked the young lady wouldn’t even take the food back. I didn’t have time to go back and forth with her I was on my lunch break so I had to get back to work but I spent $15.99 on some food that I threw away. My question to your company and the store’s manager would you eat food with paper or pieces of a box in it? This was my first and last time patronizing this location if any Captain D’S at all.