Captain D's review: megan
The complaint has been investigated and resolved to the customer’s satisfaction.
The company left an official comment on this complaint.
We had a four piece chicken meal coupon. Megan would not let us use it for the battered chicken due to "food costs" even though they are the exact same price on the menu. Also while we were there the people who ordered before us, their food order was wrong. The people after us their food was incomplete because they were out of items. Customer said "they were out of everything I wanted" as he sat down. While we were eating another customer came in from drive through stating her order was incorrect. However, Jacob was very helpful at the register despite our frustrations. The only reason we stayed was because of him.
Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com/ and someone from our management team will reach out to you?
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
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