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Captain D's

Captain D's review: both product and service

P
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2:09 pm UTC
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okay so Sunday we went to have dinner we decided to get it to go because so done in room was crowded and look dirty the floor wasn't mocked or clean in the bathroom did not smell good anyways we go through the drive-through they give us burnt fish and nasty leftover like it been out there for a while and then I call all day and can't get a response still calling and can't get a response today I told them about my order they decided they rude to replace it I sent someone to pick it up last night and it was the same situation the food was burnt it was hard it was nasty and fried okra with soft and Soggy I don't think it's fair that y'all ask so much money then expect us to take whatever scripts you want to give us for food to be at that price it should be extremely good she never ever problem your is expensive is Red Lobster and they would not do this to their customers so I need someone to get back in touch with me and fix this situation you need to send someone to Mount Juliet let them learn how they cook their food and keep their established clean because then you would know how to really get a good store it's the best or there is I've found and I made it a lot of Captain D's all over it is my favorite restaurant but I refuse to continue getting nasty fish and nasty service

Captain D's response
Jun 19, 2019 9:36 am UTC
Captain D's customer support contacts
Phone numbers
Address

624 Grassmere Park Drive, Suite 30, Nashville, GA, 37211, US

Website

www.captainds.com

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Hello, Thank you for contacting Captain D's. Can you send your complaint with contact information to https://contact.captainds.com/ and someone from our management team will reach out to you?
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The complaint has been investigated and resolved to the customer's satisfaction.

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    624 Grassmere Park Drive, Suite 30, Nashville, Georgia, 37211, United States
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    Jun 08, 2026
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