SUBMIT A COMPLAINT

Capital One Financial Corporationsavor card ending in 2530

1
A Apr 12, 2019 Review updated:

Charge by 1757 Golf Club, Dulles, VA for $2367.60 for dinner on March 29, 2019. Merchant coded as "green fees". I have invoice that clearly shows charge was for a dinner for 32 guests (a rehearsal dinner for my grandson's wedding. Talked with supervisor on phone. Was told there is no way to change rewards from 1% to the appropriate 4% although I can demonstrate and the venue will verify that the charge was for dining. I understand you go by the merchant's designation, but no system is so inflexible that it an't be overridden. I applied for the Savor card specifically because I was anticipating this major dinner expense. I realize the card is new and anticipate others will be similarly frustrated if you provide no way to demonstrate the actual basis for a charge. Fo the sake of good public relations and customer service I hope you will help me by making the appropriate change to my reward points.

Responses

  •   Apr 12, 2019

    Do you play golf?

    Stop.

    That's the cure.

    Golf and other hoity-toity "sports" are more money consuming than anything else.

    0 Votes

Post your comment