Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Banks Canara Bank
Canara Bank

Canara Bank review: Formal complaint against branch manager for misbehavior towards senior citizen ( 1 comment)

P
Author of the review
6:09 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am writing this letter to formally lodge a complaint against the Branch Manager / Branch Staff - (Mr. Vijay & Mr. Nirmal) of Canara Bank, Budhana - Muzaffarnagar, located at Budhana, regarding an incident that occurred on 19 May 2025.

On the said date, a senior citizen — Mr. Charan Singh S/O Late. Bharat Singh, aged 73 — visited the branch to complete a mandatory KYC update. Instead of receiving courteous assistance, they were met with rude and unprofessional behavior by the Branch Manager / Branch Staff – (Mr. Vijay & Mr. Nirmal). Despite being a senior citizen, Mr. Charan Singh was spoken to in a disrespectful tone, subjected to unnecessary delays, and was made to feel humiliated in front of other customers.

This conduct is not only deeply disappointing but also goes against the values of respect, care, and dignity that banks, especially nationalized banks like Canara Bank, are expected to uphold — particularly towards senior citizens who have contributed significantly to society.

Such behavior reflects poorly on the institution and causes distress to loyal customers. It is imperative that bank staff, especially those in managerial positions, maintain a professional and empathetic attitude at all times.

I request you to take immediate and appropriate action in this matter. Kindly investigate the incident and take steps to ensure that such incidents are not repeated. A written apology from the concerned manager and a reminder on customer service standards would be a fitting response.

Looking forward to your swift and serious attention to this matter.

Thanks
Prashant Kumar
[protected]

Confidential Information Hidden: This section contains confidential information visible to verified Canara Bank representatives only. If you are affiliated with Canara Bank, please claim your business to access these details.

More
Send message
Copy link
Report
1 comments
Add a comment
W
W
W. McGlynn
1 complaint
3 comments
Send a message
May 21, 2025 6:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

It is appalling what happened to Mr. Charan Singh. No elderly person should be regarded as an inconvenience, particularly in a public setting where they are supposed to be assisted. Rudeness, waiting, and frontline embarrassment? That is not a help desk; that is an ego circus. He is owed an apology and accountability from Canara Bank. You were right to escalate it; now they have to prove they still stand for dignity and professionalism. Make sure they don’t sweep this under the rug.

More
Copy link
Report

More Canara Bank reviews & complaints

Canara Bank - Worst net banking service 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canara Bank - Balance deducted without me inform
Canara Bank - Refund not credited 5
Canara Bank - Wrong deduction towards closing of saving account 70
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canara Bank - Wrongly debitted amount from declined transaction in icici swipe machine at vasanth & co, adyar branch, chennai 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Canara Bank - regarding fixed deposits
Canara Bank - Deactivation service
Canara Bank - regarding deducted money without proper reason
Canara Bank - credit card
Canara Bank - Misbehaviour of canara bank employee and not proper response of complaints lodged to customer care through email
View all Canara Bank reviews and complaints

  1. Canara Bank Contacts

  2. Canara Bank phone numbers
    +1 (800) 425-0018
    Click up if you have successfully reached Canara Bank by calling +1 (800) 425-0018 phone number 8 8 users reported that they have successfully reached Canara Bank by calling +1 (800) 425-0018 phone number Click down if you have unsuccessfully reached Canara Bank by calling +1 (800) 425-0018 phone number 4 4 users reported that they have UNsuccessfully reached Canara Bank by calling +1 (800) 425-0018 phone number
    33%
    Confidence score
    Customer Service
    +91 802 222 1581
    Click up if you have successfully reached Canara Bank by calling +91 802 222 1581 phone number 46 46 users reported that they have successfully reached Canara Bank by calling +91 802 222 1581 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 802 222 1581 phone number 25 25 users reported that they have UNsuccessfully reached Canara Bank by calling +91 802 222 1581 phone number
    30%
    Confidence score
    Head Office
    +91 802 222 0490
    Click up if you have successfully reached Canara Bank by calling +91 802 222 0490 phone number 11 11 users reported that they have successfully reached Canara Bank by calling +91 802 222 0490 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 802 222 0490 phone number 7 7 users reported that they have UNsuccessfully reached Canara Bank by calling +91 802 222 0490 phone number
    22%
    Confidence score
    Head Office
    +91 792 657 9600
    Click up if you have successfully reached Canara Bank by calling +91 792 657 9600 phone number 3 3 users reported that they have successfully reached Canara Bank by calling +91 792 657 9600 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 792 657 9600 phone number 4 4 users reported that they have UNsuccessfully reached Canara Bank by calling +91 792 657 9600 phone number
    Ahmedabad
    +91 802 532 6633
    Click up if you have successfully reached Canara Bank by calling +91 802 532 6633 phone number 23 23 users reported that they have successfully reached Canara Bank by calling +91 802 532 6633 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 802 532 6633 phone number 15 15 users reported that they have UNsuccessfully reached Canara Bank by calling +91 802 532 6633 phone number
    21%
    Confidence score
    Bangalore
    +91 755 257 6548
    Click up if you have successfully reached Canara Bank by calling +91 755 257 6548 phone number 10 10 users reported that they have successfully reached Canara Bank by calling +91 755 257 6548 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 755 257 6548 phone number 1 1 users reported that they have UNsuccessfully reached Canara Bank by calling +91 755 257 6548 phone number
    82%
    Confidence score
    Bhopal
    +91 674 239 0807
    Click up if you have successfully reached Canara Bank by calling +91 674 239 0807 phone number 7 7 users reported that they have successfully reached Canara Bank by calling +91 674 239 0807 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 674 239 0807 phone number 6 6 users reported that they have UNsuccessfully reached Canara Bank by calling +91 674 239 0807 phone number
    8%
    Confidence score
    Bhubaneshwar
    +91 172 260 0008
    Click up if you have successfully reached Canara Bank by calling +91 172 260 0008 phone number 9 9 users reported that they have successfully reached Canara Bank by calling +91 172 260 0008 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 172 260 0008 phone number 4 4 users reported that they have UNsuccessfully reached Canara Bank by calling +91 172 260 0008 phone number
    38%
    Confidence score
    Changigarh
    +91 442 432 7025
    Click up if you have successfully reached Canara Bank by calling +91 442 432 7025 phone number 26 26 users reported that they have successfully reached Canara Bank by calling +91 442 432 7025 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 442 432 7025 phone number 13 13 users reported that they have UNsuccessfully reached Canara Bank by calling +91 442 432 7025 phone number
    33%
    Confidence score
    Chennai
    +91 112 629 3211
    Click up if you have successfully reached Canara Bank by calling +91 112 629 3211 phone number 11 11 users reported that they have successfully reached Canara Bank by calling +91 112 629 3211 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 112 629 3211 phone number 12 12 users reported that they have UNsuccessfully reached Canara Bank by calling +91 112 629 3211 phone number
    Delhi
    +91 361 246 6812
    Click up if you have successfully reached Canara Bank by calling +91 361 246 6812 phone number 6 6 users reported that they have successfully reached Canara Bank by calling +91 361 246 6812 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 361 246 6812 phone number 4 4 users reported that they have UNsuccessfully reached Canara Bank by calling +91 361 246 6812 phone number
    20%
    Confidence score
    Guwahati
    +91 402 343 6920
    Click up if you have successfully reached Canara Bank by calling +91 402 343 6920 phone number 6 6 users reported that they have successfully reached Canara Bank by calling +91 402 343 6920 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 402 343 6920 phone number 1 1 users reported that they have UNsuccessfully reached Canara Bank by calling +91 402 343 6920 phone number
    71%
    Confidence score
    Hyderabad
    +91 141 222 2944
    Click up if you have successfully reached Canara Bank by calling +91 141 222 2944 phone number 5 5 users reported that they have successfully reached Canara Bank by calling +91 141 222 2944 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 141 222 2944 phone number 1 1 users reported that they have UNsuccessfully reached Canara Bank by calling +91 141 222 2944 phone number
    67%
    Confidence score
    Jaipur
    +91 184 225 1033
    Click up if you have successfully reached Canara Bank by calling +91 184 225 1033 phone number 4 4 users reported that they have successfully reached Canara Bank by calling +91 184 225 1033 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 184 225 1033 phone number 2 2 users reported that they have UNsuccessfully reached Canara Bank by calling +91 184 225 1033 phone number
    33%
    Confidence score
    Karnal
    +91 332 283 1511
    Click up if you have successfully reached Canara Bank by calling +91 332 283 1511 phone number 4 4 users reported that they have successfully reached Canara Bank by calling +91 332 283 1511 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 332 283 1511 phone number 0 0 users reported that they have UNsuccessfully reached Canara Bank by calling +91 332 283 1511 phone number
    100%
    Confidence score
    Kolkata
    +91 522 230 2604
    Click up if you have successfully reached Canara Bank by calling +91 522 230 2604 phone number 7 7 users reported that they have successfully reached Canara Bank by calling +91 522 230 2604 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 522 230 2604 phone number 3 3 users reported that they have UNsuccessfully reached Canara Bank by calling +91 522 230 2604 phone number
    40%
    Confidence score
    Lucknow
    +91 452 233 2120
    Click up if you have successfully reached Canara Bank by calling +91 452 233 2120 phone number 8 8 users reported that they have successfully reached Canara Bank by calling +91 452 233 2120 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 452 233 2120 phone number 2 2 users reported that they have UNsuccessfully reached Canara Bank by calling +91 452 233 2120 phone number
    60%
    Confidence score
    Madurai
    +91 824 244 3920
    Click up if you have successfully reached Canara Bank by calling +91 824 244 3920 phone number 3 3 users reported that they have successfully reached Canara Bank by calling +91 824 244 3920 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 824 244 3920 phone number 4 4 users reported that they have UNsuccessfully reached Canara Bank by calling +91 824 244 3920 phone number
    Mangalore
    +91 222 653 5354
    Click up if you have successfully reached Canara Bank by calling +91 222 653 5354 phone number 8 8 users reported that they have successfully reached Canara Bank by calling +91 222 653 5354 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 222 653 5354 phone number 3 3 users reported that they have UNsuccessfully reached Canara Bank by calling +91 222 653 5354 phone number
    45%
    Confidence score
    Mumbai
    +91 612 232 0594
    Click up if you have successfully reached Canara Bank by calling +91 612 232 0594 phone number 8 8 users reported that they have successfully reached Canara Bank by calling +91 612 232 0594 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 612 232 0594 phone number 3 3 users reported that they have UNsuccessfully reached Canara Bank by calling +91 612 232 0594 phone number
    45%
    Confidence score
    Patna
    +91 202 553 0621
    Click up if you have successfully reached Canara Bank by calling +91 202 553 0621 phone number 7 7 users reported that they have successfully reached Canara Bank by calling +91 202 553 0621 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 202 553 0621 phone number 3 3 users reported that they have UNsuccessfully reached Canara Bank by calling +91 202 553 0621 phone number
    40%
    Confidence score
    Pune
    +91 651 233 1934
    Click up if you have successfully reached Canara Bank by calling +91 651 233 1934 phone number 5 5 users reported that they have successfully reached Canara Bank by calling +91 651 233 1934 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 651 233 1934 phone number 0 0 users reported that they have UNsuccessfully reached Canara Bank by calling +91 651 233 1934 phone number
    100%
    Confidence score
    Ranchi
    +91 471 233 1647
    Click up if you have successfully reached Canara Bank by calling +91 471 233 1647 phone number 6 6 users reported that they have successfully reached Canara Bank by calling +91 471 233 1647 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 471 233 1647 phone number 2 2 users reported that they have UNsuccessfully reached Canara Bank by calling +91 471 233 1647 phone number
    50%
    Confidence score
    Trivandrum
    +91 866 242 8853
    Click up if you have successfully reached Canara Bank by calling +91 866 242 8853 phone number 10 10 users reported that they have successfully reached Canara Bank by calling +91 866 242 8853 phone number Click down if you have unsuccessfully reached Canara Bank by calling +91 866 242 8853 phone number 3 3 users reported that they have UNsuccessfully reached Canara Bank by calling +91 866 242 8853 phone number
    54%
    Confidence score
    Vijayawada
    More phone numbers
  3. Canara Bank emails
  4. Canara Bank address
    Naveen Complex, 14, MG Road, Bangalore, 530001, India
  5. Canara Bank social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 28, 2025
  7. View all Canara Bank contacts
Canara Bank Category
Canara Bank is ranked 101 among 398 companies in the Banks category
#99 Bankwest / Commonwealth Bank Of Australia Bankwest / Commonwealth Bank Of Australia #100 One Finance One Finance #101 Canara Bank Canara Bank #102 Umpqua Bank Umpqua Bank #103 Commerce Bank Commerce Bank

Most discussed complaints

Formal complaint against branch manager for misbehavior towards senior citizen
1
(opinions to this review)
 Online grievance unacceptance
1
(opinions to this review)
 Wrong deduction towards closing of saving account
1
(opinions to this review)
Canara Bank Alternatives
United Bank For Africa [UBA] 13 reviews Capitec Bank 353 reviews Boeing Employee's Credit Union [BECU] 26 reviews Bremer Bank 7 reviews Truist Bank (formerly BB&T Bank) 983 reviews