Call Selectlong distance

J
This review was posted by
a verified customer
Verified customer

Call Select...This company is an example of everything that is wrong with the business model today. They aggressively seek your business and once they get it you are hooked. They promise a certain rate but then charge hidden fees. The long distance time and promised rate never add up. Most people don't notice. They charge every customer in US dollars. I have never heard of anything so ridiculous and under handed.You will never know what your rate is because it changes with respect to the exchange rate.This rate ends up being considerably more than the promised rate. We complained about this practice and were told to read the very fine print in their policy on line. We received no satisfactory explanation for what we thought was very misleading. We cancelled our service with call select . When we got a new long distance provider we were told by call select that our phone number that we have had for over 40 years can no longer be used for long distance. They would not explain why but again to read the fine print on their web site.In our opinion they chose to block that number from our new provider. Try to make a complaint to these guys and you'll be in for an eye opening experience. Use any other provider BUT call select.

Responses

  • Ka
    Katarina Ustajevic Jul 13, 2016
    This comment was posted by
    a verified customer
    Verified customer

    Yes - I notices this also
    I have submitted a complaint to the Commissioner for Complaints about Telecommunications Services.
    Call Select refuses to put the exchange rate and the exchange calculation on the invoice.
    I find this practice very deceptive.

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