The complaint has been investigated and
resolved to the customer's satisfactionResolved CA DMV — registration renewal
resolved to the customer's satisfaction
Recently my husband and I received a very ambiguous letter from the CA DMV regarding our truck. I needed to go to the DMV for some unrelated business and brought the letter with me. I went into the DMV and to make a (very) long story short, the letter was a Delinquency Notice for the registration of his truck. I always pay our bills on time - a delinquency notice is not common practice in our home. The clerk told me it was the "fourth" notice they had sent and told me I owed $305 immediately. It was really upsetting and ruined our Christmas gift giving plans.
Now this isn't some sappy, bleeding heart story. There's a reason submitting this complaint: today we received a Notice of Delinquency for my car!! The State is charging us $108 in delinquency fees and it's only a month late (due 11/22). Since my first car at 18, I have always received a notice from the DMV at least a month BEFORE my registration was due. Apparently California is attempting to bridge the severe budget gaps by screwing over hard working Californians by "sending" registration renewal notices (that you never receive), then sending a delinquency notice with penalty fees (that you, ironically, receive just fine). I am so disgusted I could spit.
I made notes in my 2011 bill calendar two months ahead of our vehicle registration dates. I won't let this happen to us again. I find it very questionable that this would happen to us for both our vehicles (and within months of each other).