C2CLights’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of lighting enthusiasts are dissatisfied with lighting solutions.
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Disappointing Experience with C2CLights: Hidden Fees and Poor Customer Service
So, I recently ordered some lights from C2CLights and I gotta say, I was pretty disappointed with my experience. First off, I didn't realize that if your order is under $75, they hit you with a $15 surcharge. I mean, come on, why not just include that in the price or make it more clear before you get to the billing process? It felt like a sneaky way to get more money out of me.
But that's not even the worst part. One of the bulbs burned out way too soon and I tried to get a replacement, but they completely ignored me. I reached out twice and still haven't heard anything back. It's frustrating because I spent my hard-earned money on these lights and now I'm stuck with a faulty product.
Honestly, if I could give C2CLights zero stars, I would. It's just not worth the hassle and disappointment.
Confusing Website Navigation and No Estimated Arrival Date - First-Time Customer Review
This website is a bit of a head-scratcher. I had to call up the sales team to get some help, and thankfully Mike was there to lend a hand. But why make it so hard to navigate in the first place? And what's up with not giving an estimated arrival date for orders? That's just plain weird.
I'm a first-time customer here, so I can't say for sure whether I'll be back. It all depends on how happy I am with my order when it finally arrives. So, I can't really give you a proper rating just yet. But I'll keep my fingers crossed that everything goes smoothly.
Warning: Stay Away from C2CLights - Untrustworthy and Terrible Customer Service
of this website, they are not trustworthy and do not care about their customers. The customer service is terrible and they do not follow through on their promises. I would not recommend anyone to use this site for their lighting needs. The products are not what they seem and the customer service is non-existent. Stay away from C2CLights if you want a hassle-free shopping experience.
Josh was very knowledgable about the commercial lighting i need for my winery not only did he help me design it better then my installer he saved me alot of money
Great products great price Mike Dave and Josh are all very helpful 24/7 customer service also been buying from them for over 15 years
When I needed assistance in placing my order, it was refreshing to call and get someone on the phone. They answered all of my questions and assisted me in getting the right lights for the job! Just installed my lights yesterday and the results exceeded my expectations. Definitely recommend these guys!
Is C2CLights Legit?
C2CLights earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
C2CLights has claimed the domain name for c2clights.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
C2clights.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
C2clights.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
C2CLights as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for C2CLights have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
C2clights.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- The website belonging to C2CLights has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
Overview of C2CLights complaint handling
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C2CLights Contacts
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C2CLights phone numbers+1 (877) 762-2515+1 (877) 762-2515Click up if you have successfully reached C2CLights by calling +1 (877) 762-2515 phone number 0 0 users reported that they have successfully reached C2CLights by calling +1 (877) 762-2515 phone number Click down if you have unsuccessfully reached C2CLights by calling +1 (877) 762-2515 phone number 0 0 users reported that they have UNsuccessfully reached C2CLights by calling +1 (877) 762-2515 phone number
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C2CLights emailssales@c2clights.com81%Confidence score: 81%Salescustomerservice@c2clights.com75%Confidence score: 75%Support
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C2CLights social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025
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