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C2CLights Customer Service Phone, Email, Contacts

C2CLights
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C2CLights reviews 5

ComplaintsBoard
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6:59 am EDT
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C2CLights Warning: Do Not Buy From This Scamming Company - Complete Disaster

This company is a complete disaster. I would not recommend buying from them at all. They are experts at scamming people. They send out different items than what you ordered and then try to charge you a huge restocking fee. They are sneaky and know how to hide their thievery in the purchase agreement. I have never dealt with such dishonest people in my life. They are so rude and disrespectful, it's unbelievable. They even called me after I complained about their mistake and yelled at me on the phone. Who does that to their customers? This company is a joke. They even threatened to write bad reviews about me, the customer. Can you believe that? They are the ones who deserve bad reviews. They have so many negative reviews that they have to pay a review service to only show good ones on their website. But I bet those are fake too. They are nothing but crooks. If you don't believe me, just google their reviews and see how many people they have screwed over. I wish I could give them a negative 5 stars.

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2:49 am EDT
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C2CLights Poor Customer Service and Inaccurate Pricing at C2CLights

I had a conversation with a representative from C2CLights this morning and it wasn't a pleasant experience. I was informed that the lights I ordered were not available and were on backorder. The representative offered me a different model, but at an increased price. I was frustrated with their advertised pricing because it wasn't accurate. Even if I chose the "no bulb" option, the price would still increase later due to an added cost to prepare the light to become "bulb ready". The representative acknowledged that they were aware of customer frustrations with their pricing structure, but the President had decided against making any changes.

I requested some type of correction to the online pricing, but the representative didn't seem interested in helping me. When I mentioned taking additional action, such as contacting the Better Business Bureau, the representative laughed and said, "good luck with that". I decided to cancel my order, and the representative finished the conversation by saying, "We don't need your business" and hung up.

I was left feeling powerless and frustrated, which is why I'm writing this review. If you're considering giving your money to a company, I suggest finding one that values your business. C2CLights clearly doesn't need it.

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C2CLights complaints 3

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10:47 am EDT
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C2CLights Disappointing Experience with C2CLights: Hidden Fees and Poor Customer Service

So, I recently ordered some lights from C2CLights and I gotta say, I was pretty disappointed with my experience. First off, I didn't realize that if your order is under $75, they hit you with a $15 surcharge. I mean, come on, why not just include that in the price or make it more clear before you get to the billing process? It felt like a sneaky way to get more money out of me.

But that's not even the worst part. One of the bulbs burned out way too soon and I tried to get a replacement, but they completely ignored me. I reached out twice and still haven't heard anything back. It's frustrating because I spent my hard-earned money on these lights and now I'm stuck with a faulty product.

Honestly, if I could give C2CLights zero stars, I would. It's just not worth the hassle and disappointment.

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9:25 am EDT
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C2CLights Confusing Website Navigation and No Estimated Arrival Date - First-Time Customer Review

This website is a bit of a head-scratcher. I had to call up the sales team to get some help, and thankfully Mike was there to lend a hand. But why make it so hard to navigate in the first place? And what's up with not giving an estimated arrival date for orders? That's just plain weird.

I'm a first-time customer here, so I can't say for sure whether I'll be back. It all depends on how happy I am with my order when it finally arrives. So, I can't really give you a proper rating just yet. But I'll keep my fingers crossed that everything goes smoothly.

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2:03 am EDT
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C2CLights Warning: Stay Away from C2CLights - Untrustworthy and Terrible Customer Service

of this website, they are not trustworthy and do not care about their customers. The customer service is terrible and they do not follow through on their promises. I would not recommend anyone to use this site for their lighting needs. The products are not what they seem and the customer service is non-existent. Stay away from C2CLights if you want a hassle-free shopping experience.

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John bergen
los angeles, US
Mar 09, 2024 10:34 am EST

Josh was very knowledgable about the commercial lighting i need for my winery not only did he help me design it better then my installer he saved me alot of money

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Fred Saber
Chatsworth, US
Mar 06, 2024 4:55 pm EST

Great products great price Mike Dave and Josh are all very helpful 24/7 customer service also been buying from them for over 15 years

A
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Allenj25
Phoenix, US
Mar 07, 2024 3:37 am EST

When I needed assistance in placing my order, it was refreshing to call and get someone on the phone. They answered all of my questions and assisted me in getting the right lights for the job! Just installed my lights yesterday and the results exceeded my expectations. Definitely recommend these guys!

Is C2CLights legit?

Our conclusion: After a detailed review, ComplaintsBoard finds C2CLights to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, C2CLights is known for their high standards and safety. If you're thinking about dealing with C2CLights, it's wise to check how they handle complaints.

C2CLights earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

C2CLights has claimed the domain name for c2clights.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

C2clights.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

C2clights.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for C2CLights have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • C2clights.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
  • C2CLights protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to C2CLights has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

About C2CLights

Screenshot C2CLights
C2CLights is a reputable online retailer that specializes in providing high-quality LED lighting solutions to customers across the globe. The company is committed to delivering top-notch products that are not only energy-efficient but also durable and long-lasting. With a wide range of lighting products available, C2CLights caters to the needs of both residential and commercial customers.

One of the standout features of C2CLights is its commitment to quality. The company sources its products from some of the most reputable manufacturers in the industry, ensuring that customers receive only the best products. Additionally, all products are thoroughly tested to ensure that they meet the highest standards of quality and performance.

C2CLights offers a wide range of LED lighting products, including bulbs, fixtures, and accessories. Customers can choose from a variety of styles, sizes, and colors to suit their specific needs and preferences. Whether you're looking for indoor or outdoor lighting solutions, C2CLights has you covered.

Another key feature of C2CLights is its commitment to customer satisfaction. The company offers a hassle-free return policy and provides excellent customer support to ensure that customers are completely satisfied with their purchases. Additionally, C2CLights offers competitive pricing and frequent promotions to help customers save money on their lighting needs.

Overall, C2CLights is a reliable and trustworthy online retailer that provides high-quality LED lighting solutions to customers worldwide. With a commitment to quality, customer satisfaction, and competitive pricing, C2CLights is a top choice for anyone in need of LED lighting products.

Overview of C2CLights complaint handling

C2CLights reviews first appeared on Complaints Board on May 25, 2023. The latest review Warning: Do Not Buy From This Scamming Company - Complete Disaster was posted on Jun 4, 2023. C2CLights has an average consumer rating of 1 stars from 5 reviews. C2CLights has resolved 0 complaints.
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  1. C2CLights contacts

  2. C2CLights phone numbers
    +1 (877) 762-2515
    +1 (877) 762-2515
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