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Mattresses Complaints | Page 8

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Mattress Warehouse at SleepHappens.com / serta mattress

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Winifred Snyder on Nov 9, 2017

I purchased a Serta mattress in Feb 2010 and it is really horrible. It sags and is so uncomfortable. I am the only person sleeping on it and I am only 125lbs. I am so tired of trying to find a comfortable area to sleep on it. The only resolution is to have a new mattress. Please help me to...

Restonic Mattress / restonic/warranty /bad california manufacturer customer service

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Ramguv on Nov 8, 2017

I have purchased mattress from a local store in California and its been two years and already sagging in middle and having a terrible back pain . I have submitted a online claim to head office because I didn't find a California manufacturer information while submitting the claim they...

Sleepy's / unethical business practices

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Adam Greenblatt on Nov 8, 2017

I purchased several items from Sleepy's in Farmingdale, now owned by Mattress Firm, in June of 2016 includng a mattress, a pillow, and a protective pillow cover. My invoice # is 104548952. The sales assoicate who sold me these items explained to me at the time of the purchase that it would...

Mattress Firm / trying to warranty out a mattress

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Angels0777 on Nov 7, 2017

I filed a claim on my mattress that was purchased on January 10, 2017 because we are sleeping in holes. I get a response of it's normal wear. No, it is not. These indents do not come up we sleep in holes literally. The first time I filed a claim on a bed that at least lasted 5 years they...

Motel 6 / the room bed bugs

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Tee45 on Nov 6, 2017

As laying down for the night i kept get gettin bit ams scratching this was happening around 1:00am jump out of thbed and turn on the light there was bugs coming out of the pillow cases amd behind the bed i got bits on my shoulder, back and butt. Upstairs in a nonsmoking room this so not...

Homechoice / complaining about my wife's order.

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Matiki on Nov 6, 2017

Hie my wife ordered an lvana bed and a california wardrobe the base is a queen bt they delivered the wrong mattress the mattress is double instead of a queen.The order was delivered a week ago and since then we have been calling everyday for them to give us the right mattress and we have...

Motel 6 / death mattress

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JessMarie23 on Nov 4, 2017

Motel 6Went to get up and the back of my leg was sliced open. I find a spring poking out of the side of the mattress. Front desk tried to offer me a bandaid...obviously required more...but ALL THEY HAD in the first aid kit. I stayed for a bit longer till I was cut on the finger by yet another...

Serta / cushion firm eurotop

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David Schafer on Nov 2, 2017

SertaThe mattress is sinking after one year. No one every picks up the company's customer service phone and I've tried 3 times. Sears, where it was purchased, is on their last legs and are useless. Time for the Better Business Bureau to get a complaint. Next move is to file in small claim...

Serta / full size pillow top extra firm mattress

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KC121709 on Nov 1, 2017

My mattress is 3 years old maybe 3 1/2 if that and the one side is like slid out on the. Pillow top as if it had blown out and the side that is like that feels like there's an arch when you're laying on it and the opposite side is fine. It is horrible to sleep on! I am extremely upset...

Dreams / it's awful!!!

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Loretta Mireles on Nov 1, 2017

This company is a complete mess. I ordered Doze Luxe Pocket Sprung Mattress - Medium Soft 400 £ worth. Its delivery was immediately scheduled and I was happy about it. "What a fast work!" I thought. I took a day off at work. At 2 pm they called me and said that the delivery was delayed, a...

Regency Furniture / product and service

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Lisa Motley on Oct 31, 2017

I purchased furniture with you all (invoice 403061 and invoice 403066). The order was delivered on Thursday, October 26, 2017 around 10:20 am. One item in my order was incorrect. I ordered a Queen size King Koil mattress and boxspring. The warehouse gave the delivery guys a Full size King...

The Brick Warehouse / forget to mention something for delivery

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Sarah Osman on Oct 30, 2017

i went Saturday Upper James in Hamilton and im wasting more than two hours looking for a mattress finally i found one and i made my deal and im dealing with two sellers and one supervisor one of the seller name Natalia k after i got approved of credit they gave me two options for the...

Art Van Furniture / one of your employees

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Rgulley51 on Oct 30, 2017

I was in one of your stores Saturday morning to pick up an item I had purchased, and the girl behind the desk was rude and unprofessional, I am not booking to get her fired, but I do think she needs to be properly trained in customer service. I have worked in the retail business for year...

Serta / serta perfect sleeper

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James L Taylor on Oct 22, 2017

Roughly 30-45 days ago I purchased a King Size Seta Perfect Sleeper, and today I discovered you can unzip the cover from the mattress. I decided to pull it off and wash it, but little did I know I was in for a surprise. What could it be you may ask? A stained mattress. Black and yellow...

Expedia / city line hotel philly pa

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Nicole Ann Johnson on Oct 22, 2017

It was a horrible hotel. It was over priced! There was no coffee, no tolitries, no phone, no thermostat. The website was misleading! It was a dirty room. I got hives! Parking garage was dirty. There was garbage everywhere and dirty underwear in parking lot. Staff was not professionally...

Target Brands / target store refused an exchanged for same item with my receipt

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Clip22 on Oct 22, 2017

This is not Right how target store treated me, I need it to do an exchanged for my air mattress I bought because the air comes out I didn't find any cuts for the air to be coming out so I'm thinking its the pump not working so is a factory defects. I decided to go exchange it for the same...

Rooms To Go / bed frame

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Upst on Oct 19, 2017

I purchased a king size mattress and box springs along with a bedframe from Rooms To Go. After having the bed a few days I noticed that one of the box springs was hanging off the left center of the bed. I removed the mattress and repositioned the box spring. A couple of days later the same...

Leon's Furniture / bed and box spring

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amandapoisson88 on Oct 19, 2017

My boyfriend and I came into the leons store in kingston, ON and purchased a queen size bed and box spring. We were told that the box spring was in and our name would be put on it and we would be waiting on the mtatress as they needed to get it from Scarborough but it shouldn't take very...

Rent-A-Center / customer service/rental condition

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Jessica Spaulding on Oct 18, 2017

We have 2 beds from rent a center in Whitter, Ca. It's on Norwalk Blvd. Anyways, I'm usuay on time with my payments. The past few times have been a bit tight because my husbands hours have been cut. I have asked them not to call me at work and they do. When they say they are going to note...

The Brick / mattress

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MuhammadButt on Oct 17, 2017

The BrickFirst of all placing a mattress claim was a big deal with brick store at 565 west hunt club road, Ottawa. After receiving no call for 2 weeks we checked back and the lady said she forgot to submit our claim or gave lame excuse so she submitted claim again with event# 2680001. After 4 weeks a...