Consumer Complaints & Reviews in West Chester, Pennsylvania, United States

American Eagle Outfitters / gray sweater with lace backing

Oct 30, 2018

Director of Customer Service American Eagle Outfitters 77 Hot Metal St Pittsburgh, [protected] United States Dear Director of Customer Service, On Saturday the 27 of October, I purchased a gray sweater with a lace back. It was from the American Eagle Outfitters in the Exton mall in...

Coach / wallet

Oct 09, 2018

Dear Coach, About 4 years ago I purchased an expensive ($100) wallet from your outlet store in the Tanger Outlets, Lancaster, PA. The coin section zipper is now not zipping - i.e. the zipper teeth separate on either side of the zipper pull making openings for coins and items to fall out...

Dollar Tree / product sold - does not work

Sep 20, 2018

I bought from Can Opener Dollar Tree Store at Lincoln Court, Lancaster Avenue in Malvern, PA This product is imported by Dollar Tree itself. The quality of the product is so poor that it is supposed to open the can but it does not open. This is really bad that Dollar Tree does not even test...

Nike / column kaepernick - sick

Sep 04, 2018

Seriously NIKE!? Colin Kaepernicks is who you want to to be face of your company!? I am very sympathetic to abuses that police make in our country, and particularly toward a Afro-Americans. But disrespect toward our country and our flag and what it represents is completely ridiculous! That...

Giftblooms / gift basket

Jul 30, 2018

Their disregard with customers is evident and Customer Services does not work. I ordered a gift basket on the 23rd of July to be delivered in Berlin. So far, only messages saying that the address is not correct. The fact is that the address was always correct at the initial order (as you...

United Parcel Service of America [UPS] / delivery always being delivered to wrong address

Jun 26, 2018

Our UPS packages are always being delivered to the wrong address. We have made several complaint but to no avail has the issue been resolved. Shipping is paid to be delivered to the address noted. This issue continues as a paying customer I should not have to hunt down my package in our...

Wawa Malvern / service

Jun 08, 2018

No forks. No sign telling people no forms. I asked a person preparing food. She mumbled and walked away to the back. She and manager having conversations as they emerge from the back. Still no forks. I inquire what about the forks. They both throw corporate under the bus saying they...

Gift Blooms / balloon delivery

May 10, 2018

I ordered my husband balloons for his birthday on May 9th 2018 and they were not delivered. I should have know better than to order from a company that does not offer a working telephone number rather their website contact tab only reveals an email contact. I have emailed, called the...

Dutch Grown / awful

Jan 02, 2018

I was so excited when I was ordering tulips from them. They were very quick in charging me, however, I never received my order. And I found out why. 3 weeks after I placed my order I called Dutch Grown and asked them to check its status. It turned out that my order was canceled, but there were...

Steak 'n Shake Enterprises / this is not so much as a complaint as a major disappointment.

Nov 06, 2017

Hi I've been a LOYAL Steak & shake customer since I attended College at Embry-Riddle Aeronautical University in Daytona Beach Florida 1965. I also worked for Disney (world) for 15 years and Steak & Shake was my go to place. I now live in Pennsylvania and every time our family travels south...

Wendy’s International / The Wendy's Company / racist staff and poor service

Oct 26, 2017

The Wendy's at 700 east gay street in West Chester is the worst the staff will talk about you in face in Spanish it's very rude and unprofestional I had a coworker in my car for lunch who is Hispanic and told me they were talking about my nails and hair even my car while I'm waiting 12...

Chipotle Mexican Grill / I am complaining about dissatisfaction I had recently with my chipotle bowl that led me to being sick for a few days after.

Oct 17, 2017

This past Friday I ordered a steak bowl with rice, beans, vegetables, medium salsa, corn, sour cream, cheese and lettuce. I was very unhappy with it all because the steak was chewy I had to pick it all out. Also it was cold and undercooked. The entire bowl was bland and had no flavor. My...

CanvasBees / canvas

Oct 11, 2017

I tried calling and emailing you in response to an email you sent Fick Education...the number would not allow a message to be left so I sent 3 emails over a period of a month and when I didn't get a response I decided to call through the main customer service number your rude...

Burger King / $5 crispy chicken sandwich

Sep 27, 2017

On 9/26/17 I purchased a $5 crispy sandwich at store # 3191. Had to pull over to the side and waited almost 10 minutes for my food! And to add it was completely disgusting, the sandwich was raw in the middle. I was so disgusted I took the raw part of the sandwich and through the rest...

General Motors / 2012 cadillac escalade

Sep 22, 2017

On or about August 15, 2017, at highway speed we experienced sudden and repeated loss of electrical power and related power systems. This was evidenced by door locks repeatedly clicking on and off, navigation system failure, air conditioning failure, stabilitrack failure and lack of power...

Ford / java

Sep 18, 2017

Unblock it. Sure turn it off "by default" but don't ban it. Companies rely on java programs, and to just have you up and out ban java completely is a big [protected]@king problem for it people that supported firefox as the primary browser. Let us turn it on! You speak of "free and open internet" but...

QVC / a huge ripoff

Aug 29, 2017

I ordered Revers-A-Brella from them. They immediately charged me for the order and for express delivery. It had to be delivered ... yesterday. I called them for explanations. They promised me that I would get it till the evening. Ok. When I looked at what USPS says and found out that my...

Omegle / hey I got banned for nothing foreal I was

Jul 31, 2017

Hey omegle thank you for ur 24hours best support but I was banned by you guys today for nothing. I didn't even show my face. I showed half of my face. U guys thought that I looked to ugly for omegle??? WTF I was banned last time and it was my mistake that time. I didn't read the omegle...

QVC / a survey and an item that I was told was going to be delivered but will not.

Jul 19, 2017

Last month I was on the QVC site browsing and was asked if I wanted to take a survey and receive a free gift. I took the survey and chose my 'free gift' but was later charged for three items are my credit card. I chatted with a QVC rep and was told QVC was not responsible and could do...

QVC, Inc. / lg 65" super ultra hd 4k smart led tv with active hdr

May 13, 2017

On or about April 21, 2017, Anita S. Daley (hereinafter “Complainant 1”) placed an online order at for QVC, Incorporated (hereinafter “Respondent 1”) item number E290927, “LG 65" Super Ultra HD 4K Smart LED TV with Active HDR” (hereinafter “TV”). The Order Number provided was [protected]...

CVS Pharmacy / not satisfied

May 09, 2017

I stopped at CVS at 1200 Wilmington Pike, West Chester, PA 19382 on May 5th, 2017 in the afternoon, wanting to buy Hershey chocolate candy, on sale if possible. Saw a bin with Hershey plain chocolate large bars and the one with almonds, at two dollars and something each, plus a sign that...

Sears Brands / kenmore elite refrigerator

May 03, 2017

We bought a Kenmore elite refrigerator in 2014. The ice maker never really worked (I needed to open up the ice bucket and shake the cubes around before the ice would come down and be dispensed). We had that fixed, but it never worked correctly so I just would open up the ice bucket in the...

GrooveBook / first groovebook has not been delivered

Feb 22, 2017

Hello, as I am super excited about groovebook. But this being my first experience I have to say that it has not been good. I would like my first groovebook as it has still not come in the mail and it was shipped 2/2/16. Can someone help me please. Thank you so much Best regards, Joshua...

Wawa / tuna sandwich on rye with some type of paper in sandwich

Jan 20, 2017

1/20/17 - West Chester, Route 202. I purchased a tuna salad sandwich. Took first bite and bit into a rather large piece of paper. Extremely disappointed on Quality Assurance. I frequent Wawa's on a regular basis and have never experienced an issue such as this (see attached pictures). How...

Lukoil Gas Station / Deceptive pricing

Dec 13, 2016

Lukoil in Exton, PA posts the price of cash and credit for regular gas but doesn't light the part of the sign that says cash and credit so most people would think it is the price for regular and plus or premium. I got plus gasoline at the pump and realize after the price climbs over $50...

Panera Bread / unethical behavior

Sep 27, 2016

I came into Panera Bread in West Chester store #203977 shopping center around 8:00 and my Bacon Turkey Bravo was on the wrong bread. I went to the counter and the manager Tom was on his phone so he did not even here me at first. Then when I got his attention he told me he would get me a...

QVC / product broken sent back billed 3x price of product

Feb 18, 2016

I had I say HAD been a long term customer of shopping Channel, QVC until a $11.29 set of earrings turned into 3x as much. No earrings, and no service and bills ranging from 9 to 21 dollars, for broken earrings. That I did what they told me to do. My name is Annabell I Harris, my e-mail i...

QVC / customer service

Jan 12, 2016

To whom it may concern, My Name is Polinto and my email address is [protected] I am writing this complaint about QVC and their customer service, I ordered a 65"Sharp TV on 11/30/2015 and they gave me an estimate delivery date of 12/24/15 which I thought it was along time but I wa...

Salvation Army / aggressive general manager

Dec 26, 2015

The general manager of the salvation army in West Chester is aggressive to both employees and customers. Several regular customers left the store because of the hostile environment. She refused to let an injured employee rest when he had completed all of his duties despite risk of further...

Tires Plus / unethical to the max - unneeded repairs

Oct 26, 2015

Extremly unethical outfit. West Chester, PA location. They tried to bilk me out of $2, 000 of repairs my car did not need. I am fortunate that I am mechanically inclined as I was able to tell off the bat that their assesment of my vehicle was way out of whack. I declined their services and...

Amy Reid DVD / Sending the wrong item.

Jul 16, 2015

Dear sir/madam: i am filing an complaint of the order that i order and i didn't received the right item. And, i file to general attorney of pa. I want to an refund, because i received the wrong item that is not the same of the receipt. Below of this page. I have scan of the receipt and the complaint to general attorney.

QVC / ridiculous shipping charges

Oct 25, 2014

I purchased 4 inexpensive Liz Claiborne t-shirts for $27.00 each. The shipping on each one was about $6.00. They offer a shipping discount, they take half off all additional same item t-shirts. To ship 4 lightweight basic t-shirts cost a RIDICULOUS $15.00. The shirts were crap too! NEVER AGAIN!!

Clarks Springers Sandals / sole deteriorating

Aug 26, 2013

i bought a pair of clark's springer sandals 2 years ago from qvc and wore them all last summer and this summer. the soles are coming apart and leaving peaces all over the place. I did not know clarks shoes did this since they have a great reputation and cost a good bit, They were the...

State Farm Insurance / deceptive policy renewal

Mar 19, 2013

At time of renewal of my homeowner’s policy, buried within the renewal was the following: Unless you tell us otherwise, your deductible is being increased from $500 to $1, 000.. When we filed a claim we discovered that our deductible was increased to $1, 000 without our approval...

Whirlpool Freezer / defective freezer they won't fix!

Aug 24, 2012

Just 2 years ago, we purchased a Whirlpool upright freezer. A few months ago, we realized that there was a huge gap at the top of the door, and that the freezer was leaking air and the food inside was defrosted. We called in an appliance repair man (almost $100) who was unable to repair...

Carousel Auto / Rip off

Aug 13, 2012

These guys are crooks. They pull your credit claiming that its only a "soft pull" and its a HARD PULL that hits your score tremendously. They also pull it four or five times, for what? They don't make you a fair offer on your trade and there vehicles are overpriced. I found way better... / ONLY GOT 1 DVD

Mar 24, 2012

I ordered and paid for 3 dvds and only received 1!!Tried to e-mail and telephone contact with no results!IS THERE ANYTHING I CAN DO TO EITHER BE REIMBURSED OR GET WHAT I PAID FOR?

Quick DVD delivery / Never Recieved

Jan 14, 2012

Placed order 12/28/2011 received confirmation quickly that my credit card was charged and items were being shipped. It has been over two weeks, no items. Have tried to call 2 different numbers one hangs up the other states the box is full and hangs up. I have also emailed them several...

absolute mortgage company / MORTGAGE

Jan 02, 2012

They make me so mad that i start to thinking about driving to this idiots and meet some of them face to face.They cost me $400 and a lot of nerves and times collecting what they need.My case is clear 800 score doing same work for 14 years and have 100000 equity in my house but they just...

Pennsylvania Narcotics Officers Assn / Forged My Card Number

Oct 09, 2011

On 10/5/11 the Pennsylania Narcotics Officers Assn used my credit card to for a $35.00 transaction that I did not approve. I have given to them in the past and they kept my number on file. This time around I did not agree to give money. I never even spoke to them although I could see on my...